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Night Auditor/Front Desk Agent


Southbury, Connecticut


Night Auditor/Front Desk Agent Job Opening in Southbury, Connecticut - Join the team at the newly-renovated Heritage Hotel and Conference Center as a Night Auditor/Front Desk Agent.
The Night Auditor/Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Flexible schedule, with second- and third-shift, weekend, and holiday availability a must.
Job Responsibilities:
Ensuring all aspects of accounting for all areas of hotel operations are processed correctly and accurately recorded.
Audit, balance, post and report on front desk, rooms, and all food and beverage outlets; cash and credit operations and reset all registers
Run the night audit final
Provide exemplary service and welcome to our guests
Welcome and serve guests in person and over the phone
Activate and distribute room keys
Process all guest requests and relay messages
Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
High school diploma or equivalent
Ability to effectively communicate in the English language
About the Heritage
The Heritage Hotel and Conference Center is a 163-room resort-style hotel in the Litchfield Hills of Western Connecticut. With 28,000 square feet of meeting and banquet space, the Heritage also offers a full-service health club, day spa and New England-style pub.
Job Type: Part-time

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