Kenosha, Wisconsin
Case Manager Job Opening in Kenosha, Wisconsin - Kenosha Community Health Center is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status.
Kenosha Community Health Center is a nonprofit organization offering to the underserved citizens of Kenosha county comprehensive healthcare which enables or patients to maintain their well-being by addressing health disparities and providing access for all.
POSITION SUMMARY
Title: Case Manager
Reports to: Clinic Administrator
Status: Exempt
POSITION SUMMARY
Position involves coordination of patient care and community services to patients in an integrated care model. Position functions in collaboration with referring practitioner (primary case manager) and is clinic based.
PRIMARY ACCOUNTABILITIES
Achieve Results
Measured Proficiency, including:
Timely referral coordination and documentation
Management of Quality Improvement Project Tracking
Satisfactory completion of coordinator functions related to case management
Timely management and tracking of Behavioral Health patient appointments
Operational Excellence
Demonstrate excellence in customer service.
Demonstrate excellence in HIPAA compliance.
Demonstrate excellence in management skills.
Relationships
Develop and maintain favorable internal and external relationships with multiple strategic partners including co-workers, managers, providers and support staff.
Stewardship and Professionalism
Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times.
Uphold and insure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization.
PRIMARY TASKS AND DUTIES
Works in conjunction with interdisciplinary team; reports to behavioral health.
Provides functional evaluation and consultation to identify psychosocial barriers and works to assist patient in resolving those barriers.
Referral and brief case management.
Insurance consultation.
Coordination and implementation of quality improvement projects where appropriate.
Understand and support the mission, goals and agency wide standards of KCHC.
Develop and maintain cooperative relationships with KCHC staff and community agencies.
SECONDARY TASKS AND DUTIES
Perform other related duties as required, which include but are not limited to:
Project planning and coordination
Perform other duties as assigned.
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ESSENTIAL FUNCTIONS/KEY COMPETENCIES
Excellent written and oral communication skills
Excellent customer service skills
Excellent collaborative skills necessary to work with multiple strategic partners both within and outside of KCHC
Apply Analytical and problem solving skills to resolve patient barriers
Understand insurance rules and regulations
Work independently with initiative
Ability to function well while involved in multiple task assignments.*
Ability to take directions and follow instructions.* *
Basic computer skills.* *
Excel in working in a team environment.* *
Ability to concentrate on details while experiencing frequent interruptions.* *
Strong organizational skills.*
POSITION REQUIREMENTS
Education
Bachelors Degree in a Human Service related field (Social Work, Sociology, Criminal Justice, Psychology)
Experience
Bilingual (Spanish) preferred
Kenosha Community Health Center is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status.
Job Type: Full-time
Salary: $33,700.00 to $40,800.00 /year
Required education:
Bachelor's
Required experience:
Case Management: 1 year
Required languages:
English / Spanish
Spanish
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