Manitou Springs, Colorado
Front Desk Clerk Job Opening in Manitou Springs, Colorado - Magnuson Hotel Manitou Springs in Manitou Springs, CO is seeking a Hotel Front Desk Agent with a high level of professionalism and effective decision making to join our team.
Requirements:
1 year experience working as a receptionist or hotel front desk clerk
Strong Interpersonal and administrative skills
Customer service skills and positive attitude
Flexible work schedule
Must be able to work any shift, weekends and holidays
Must be able to multi-task and work in fast pace environment
Task-driven individual
Must be able to operate a computer proficiently
Responsibilities:
Greet guests and patrons as they arrive
Ask if guests have a prior booking
Manage the registration process
Ask for identification and ensure that the provided credentials are accurate
Handle guest check-ins and check-outs appropriately
Take calls and provide information and transfer calls
Manage accurate accounting of all rooms
Provide guests with room keys
Take reservations over the telephone, through emails and in person
Answer queries regarding the hotel?s services, charges, dining facilities, sports facilities and travel directions
Refer guests to appropriate departments to resolve complaints or provide suggestions
Compute bills and take payments
Provide guests with directions around the hotel
Contact housekeeping and maintenance departments when a problem is reported
Maintain a clean and neat front desk/lobby area
Setup breakfast in the morning for guest
Keep breakfast items stocked during breakfast
Clean breakfast room after breakfast
Clean lobby area
All other duties as assigned
To Apply:
Submit resume detailing your experience
Location:
311 Manitou Ave.
Manitou Springs, CO 80829
Job Type: Part-time
Required experience:
Receptionist or Hotel Front Desk Clerk: 1 year
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