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Desktop Support Analyst


Lincoln, Nebraska


Job Type: FT


Rate: DOE


Desktop Support Analyst Job Opening in Lincoln, Nebraska - Desktop Support Analyst we're looking for candidates who excel at explaining intricate technical information to the non-technical user. we want to hear from you if you are a driven individual who is most productive in an active and positive environment. you might be the desktop support technician technology is looking for, if that sounds like you. motivated candidates with effective problem-solving abilities will be preferred for this position. this desktop support analyst role is a long term temporary opportunity in lincoln, nebraska. how you will make an impact - hardware repairs with the appropriate vendors - curate records of daily data communication transactions, issues and remedial actions taken or installation activities - communicate regularly and effectively with ticket submitters - preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals - administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - solve computer problems, and implement appropriate action/solutions - supply computer desktop support in accordance with established policies and procedures this is an immediate need!! if you are a motivated desktop support analyst looking for a new opportunity we would love to hear from you!! please forward resumes to chris parker at . must haves: - 2+ years of desktop support or other related experience - hardware software installation experience - microsoft office 365 experience - pc desktop/workstations experience - excellent troubleshooting abilities - experience providing support via telephone and desk side for hardware, software, mobile devices, connectivity and peripherals - excellent interpersonal skills and a customer-focused mindset

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