Erie, Pennsylvania
Director of Health Care Services Job Opening in Erie, Pennsylvania - Interim HealthCare of Erie is looking for another quality leader. Our incumbent Director has been promoted, thus opening up the opportunity for us to add to our talented supervisory team
We are growing and we would like a leader to grow with us. This is a position that requires positive leadership, excellent management skills, can problem solve, and the ability to adapt quickly to difficult situations. This position is one of the most important positions in our organization. This person is the clinical voice and face of Interim HealthCare to our field staff, our clients and referral sources.
General Purpose:
Responsible for the efficient and effective delivery of all clinical and paraprofessional services in accordance with the core values of Interim HealthCare. Primary responsibilities include ensuring qualified employees and contractors provide patient care and paraprofessional services in accordance with applicable law and regulations and accepted standards of care, as well as Interim HealthCare policies and procedures.
Essential Functions:
Integrity
Ensures that daily patient care and client services as well as related office activities are conducted in accordance with applicable law and regulation, as well as policies and procedures
Ensures patient care and paraprofessional services are provided in accordance with acceptable standards of care and Interim HealthCare performance standards.
Compassion
Ensures the respectful treatment of patients and clients and family members.
Provides leadership to the staff in the compassionate care of the patient/ family unit.
Customer Focus
In partnership with the Executive Vice President or Administrator, ensures recruitment and retention of qualified caregivers as well as the ongoing assessment of their performance, and ensures that these individuals are appropriately oriented, trained, supervised and evaluated, as well as competent to meet the needs of the population being served.
Ensures that appropriate action is taken to resolve identified caregiver or patient/ client concerns or complaints.
Innovation
Develops processes and executes training to successfully implement changes in patient care or client service practices.
Identifies issues and creates solutions in response to changing demands for caregivers, clinical skills, and availability of qualified staff.
Financial Responsibility
Manages the efficient use of the in-office and field resources related to patient care and client services.
Minimum Education & Experience Requirements:
Registered Nurse licensed in Pennsylvania, BSN preferred.
Five (5) years of home care experience as a Registered Nurse within the last seven (7) years.
Three (3) years of home care experience managing caregivers within the last five (5) years.
Job Type: Full-time
Required experience:
home care managment: 3 years
Required license or certification:
Registered Nurse (RN)
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