Fort Smith, Arkansas
Office Administrator Job Opening in Fort Smith, Arkansas - SERVPRO® of Fort Smith - Office
Do you love working with people and educating them? Do you want to be a leader in a great company?
Then, don?t miss your chance to join our franchise as a new Office Administrator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage ?Like it never even happened?!
We're seeking someone who is a rare ?high achiever? to fill a key role. As the Office Administrator, you will be responsible for managing all aspects of the office procedures. You will manage the franchise office and perform all accounting functions, administrative activities, and ensure customer satisfaction. You will serve as the in-house expert on QuickBooks®, Microsoft Office, and proprietary software. In addition, you will ensure all job files are properly audited and contain all required documentation.
If you are self-motivated and have superb interpersonal skills, then you?ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.
Primary Responsibilities
Manage Job Files
Manage Accounting & HR
Coordinate and maintain company calendar and franchise communication
Manage accounts payable, accounts receivable, and cash management
Verify and analyze financial reports
Verify and analyze divisional key measurements
Monitor compliance and risk management
Ensure employment files and records accuracy
Manage franchise staffing plan
Ensure fulfillment of the training and development plans for all divisions
Oversee performance management and documentation
Document franchise annual plan
Document divisional performance
Develop the office division annual plan
Position Requirements
5+ year(s) of office, accounting, or customer service management experience preferred
Solid organization and planning capabilities, strong attention to detail
Demonstrated history of ability and growth in managing an office environment
Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
Very self-motivated and goal-oriented with ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks®
Ability to learn new software and proprietary software
Experience in customer service industry environment a plus
Ability to successfully complete a background check subject to applicable law
Hours
20-30 hours/week, flexible to work overtime when required
Vary between 7 a.m. and 7 p.m., as business demands
Pay Rate
Competitive salary based on experience.
Please visit our website, , for additional information.
Job Type: Part-time
Required experience:
Office Administration: 5 years
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