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Help Desk Analyst


White Plains, New York


Job Type: FT


Rate: DOE


Help Desk Analyst Job Opening in White Plains, New York - Help Desk Analyst a client of technology's is looking to bring a level 2 help desk analyst onto their team on a contract to full-time basis. this help desk analyst will be responsible for receiving, prioritizing, documenting, and actively resolving or escalating end user support requests. this help desk analyst will be responsible for troubleshooting, diagnosing, and resolving end user workstation hardware, software and email. the ideal help desk analyst will achieve 90% first call resolution. all interested candidates should send resumes to . this help desk analyst must: - have experience working with active directory - have experience working with windows servers - have experience working with exchange - have experience working with windows os (7 and 10) - be able to monitor noc issues

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