Stamford, Connecticut
Trade Sales Support/Customer Service Job Opening in Stamford, Connecticut - Mission Statement
DESIGN MATTERS!
We offer the best of class in interior furnishings, design and quality in the best showrooms because design matters ! Living and working in well-designed spaces enriches one?s life experience and just makes living more fun.
Job Summary
The Sales Support is an integral part of the Holly Hunt Showroom. Their responsibilities are to work closely with the Sales Associate, Clients, Outside Sales Team to ensure the smooth processing of orders and client transactions. Maintaining sales tools/sampling within the showroom.
Principal Responsibilities but not limited to:
Handle client/sales associate requests both over the phone and in person with pricing, sample request and product identification
Fill sample requests and order missing samples for clients
Maintain sample room inventory; keep all inventory levels current and order samples
Maintain fabric area on showroom floor. Merchandise fabrics, create displays, hang new items and remove discontinued items
Maintain textile price list and all changes
Create quotes as instructed by Sales Associate
Apply check payments, process credit cards, record deposits in Navision and release orders
Double check all order packets for accuracy including:
-signed order or PO is included
-correct freight
-make sure ship to info is complete
-make sure com ID form is complete
Request freight updates if ship to changes or if expedited freight is required post order
Expedite orders partnering with Sales Associate, SAM or TM to prioritize hot orders
Provide tracking updates to clients
Enter new clients on customer card (assign SC account#), collect & update Resale form to turn into corporate
Send updated resale information to accounting
Be a team player
Education:
Bachelor degree or equivalent work experience
Experience:
1-2 years working in a retail, design, or showroom environment
Skills:
Ability to multitask / Self Starter / Takes Initiative
Excellent communication skills both written and verbal
Some lifting (20-50 lbs max)
Proficient in Microsoft Word/Excel/Outlook
Job Type: Full-time
Job Location:
Stamford, CT 06903
Required education:
Bachelor's
Required experience:
Retail, design, or showroom: 1 year
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