Mason, Ohio
Call Center Customer Service Representative - INBOUND Jewelr... Job Opening in Mason, Ohio - "Make life shine brighter."
Responsible for providing excellent customer service; assisting the customer with online purchases for specialty products; providing customers with suggestions, converting sales, and upselling; helping customers understand the specific brands and products by communicating the features, advantages, and benefits of the merchandise; exhibiting extensive product knowledge based on training received; performing other duties as assigned.
Essential Functions:
Assist customers seeking assistance and recommendations for product selections.
Close sales, upsell, and assist with checkout.
Maintain product and policy knowledge.
Maintain system knowledge of .
Work queues for Ask & Answer questions on .
Regular, dependable attendance and punctuality.
Job Type: Part-time
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