Atlanta, Georgia
Office Manager Job Opening in Atlanta, Georgia - CHEP Recycled Pallet Solutions - North America's largest manufacturer and recycler of wooden pallets is currently seeking applicants for a full-time Office Manager at our Service Center in Atlanta, GA .
The primary role of this position is to provide quality administrative functions within the facility, ensuring all company policies, safety rules and regulations are followed and conduct effective communication between peers, managers, vendors and customers at the direction of the Plant Manager.
The Office Manager will report to the Plant Manager and serve as a member of the facility leadership team. The position?s primary responsibility will be to provide office services by implementing administrative systems, procedures, and policies, monitoring administrative projects and providing professional customer service when interacting with customers, vendors, and other CHEP team members.
Responsibilities:
Responds promptly to customer inquiries, obtains and evaluates all relevant information to handle product and service inquiries.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; expediting correction or adjustment; and following up to ensure resolution.
Partners with other members of management to set up and maintain customer and vendor accounts.
Conducts the new hire process included but not limited to receiving applications and resumes, providing written offer letters, scheduling drug screens and interviews, screening employees through E-Verify, and completing all new hire paperwork in accordance with company policy
Maintains and audits personnel files, worker?s compensation files, and I-9 binders in accordance with company policy.
Insures the security of all confidential records. This includes, but is not limited to, personnel files, payroll documentation, and injury files.
Manages post injury worker?s compensation claims by completing documentation, scheduling physician appointments and drug screens, and coordinating communications with the company worker?s compensation carrier.
Facilitates annual benefits enrolment process and Brambles Employee Survey or (BES).
Manages local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting.
Manages local A/R process by ensuring all customers are invoiced timely and accurately.
Enforces and adheres to all company policies, safety rules and regulations.
Completes daily, weekly and monthly operations reporting including, but not limited to, payroll, production reporting, and shipping and receiving.
Performs general clerical duties including, but not limited to mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers.
Maintains office supplies, personal protective equipment (PPE), and first aid inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
Facilitates operational requirements by scheduling and completing administrative projects as needed.
Requirements:
High school diploma or equivalent required
Four-year college degree or 3-5 years relevant experience preferred
Strong computer skills (MS Office Suite, MS Excel, MS Word, MS PowerPoint, MS Outlook, and Internet).
Workers Compensation, Payroll, AP/AR, and Employee Benefits experience is highly desired.
Minimum 2 years prior experience working in a customer service environment.
Exceptional customer service skills.
Excellent communication skills (written and verbal).
Ability to work both within a team environment and independently prioritize tasks.
Ability to manage demanding timelines.
Ability to work independently and manage time efficiently.
MUST be 18 years of age or older.
Prior Manufacturing and/or Transportation background is preferred.
Bi-lingual (English and Spanish) is a plus, but not required.
Compensation and Benefits:
CHEP Recycled Pallet Solutions offers competitive pay and benefits to all full-time employees. CHEP is also pleased to offer a full benefit package that includes health, dental, vision, and life insurance as well as a 401(k) retirement savings plan after 90 days.
All newly hired individuals are promptly screened through the E-Verify electronic employment authorization program run by the U.S. Citizenship and Immigration Service. CHEP Recycled is a Drug-free workplace. EOE. D/M/F/V.
Reply to this ad with attached resume.
Job Type: Full-time
Job Type: Full-time
Required education:
High school or equivalent
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