Los Angeles, California
Front Office Coordinator/Receptionist Job Opening in Los Angeles, California - Summary: Outpatient clinic specializing in addiction treatment is seeking an experienced front office to provide support to the organization by serving as first point of contact for visitors and customers. Responsibilities include assisting with program curriculum, operating procedures, and ensuring services provided are supportive to the organization's mission, values and objectives.
Essential Functions:
Maintains safe and clean office environment.
Monitors front office operations; greets visitors, clients, staff, and business vendors.
Answers phones, takes messages, directs calls.
Maintains security by reinforcing confidentiality policies; monitors Visitor Log
Assists clients and staff with daily schedule and daily program curriculum.
Supports all administrative and clinical staff in daily operations.
Notifies team of program attendance barriers and non-compliance.
Communicate with customers, employees, and other individuals to answer questions and address
Maintains cleanliness of front office and kitchen area.
Assist in drug screen collection.
Maintain Quality and Performance Improvement Standards.
Demonstrate adherence to accepted ethical and behavioral standards, and confidentiality requirements for all clients.
Additional duties as they arise.
Required Education and Experience:
High School Degree
Minimum 2 years of experience in related field
Work experience within behavioral treatment preferred
:
Working knowledge of business machines such as scanner, copier, and fax machine
Working knowledge of Microsoft Office - Outlook, Word, Excel
Strong written and verbal communication skills
Competencies:
Demonstrates initiative, self-motivation and organization
Strong customer service ethic
Exhibits professional demeanor and positive attitude
Ability to work as a team member
Attention to detail
Dependable, reliable and responsible in completing job duties
Physical Requirements:
This position requires prolonged sitting and some light physical activity of walking, sitting, bending, climbing stairs
Must be able to lift up to 15 pounds occasionally
Reports To:
Operations Manager
Classification:
Non-Exempt
Employer will consider for employment, qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
Job Type: Full-time
Job Location:
Los Angeles, CA
Required education:
High school or equivalent
Required experience:
behavioral treatment: 1 year
front office medical: 1 year
Receptionist: 1 year
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