Colorado Springs, Colorado
Patient Services Representative Job Opening in Colorado Springs, Colorado - Our growing office in Colorado Springs has a full-time Patient Services Representative position available.
Duties include, but are not limited to: * Answer multi-line telephone system promptly and in a polite and professional manner. * Obtain and enter accurate demographic information into EHR system * Schedule/reschedule appointment correctly * Inform caller of items to bring to appointment * Remind caller to arrive early for appointment to complete paperwork. * Answer questions and offer information to provide exemplary patient-focused service. * Direct calls to other departments, as needed. Qualifications, required: * Ability to handle confidential and sensitive information * Ability to communicate effectively * Ability to handle a "call center" environment: work quickly and multi-task * Ability to exercise good judgement by handling calls appropriately * Ability to demonstrate exceptional customer service * Working knowledge of medical terminology helpful * One year or more experience in call center/customer service and/or healthcare reception
Must have reliable transportation and be subject to background check and drug screening. Please forward your resume, salary requirements and references to be considered for an interview.
Job Type: Full-time
Required experience:
Customer Service: 1 year
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