Phoenix, Arizona
Medical Biller/Collector Job Opening in Phoenix, Arizona - POSITION SUMMARY
Primarily responsible for effective collection on patient accounts, accounts receivable follow up, and reimbursement analysis. Coordinates activities with stakeholders.
Qualifications
Two (2) year college degree AND greater than (3) years? experience in accounts receivable roles such as:
Medical Collections Representative
Accounts Receivable Representative
Medical Biller
Charge Entry Specialist
Medical Coder * Working knowledge of medical/dental, accounts receivable, collections, rejects, denials, appeals, and research billing guidelines and policies
Demonstrated knowledge of CPT, CDT, ICD-9/ICD-10, HCPCS, and ADA
FQHC experience strongly preferred
NextGen experience preferred
Provide excellence in customer service with ability to interact with and instruct colleagues from beginner to advance levels
Working knowledge of current Microsoft Office applications
Working knowledge of various reimbursement methodologies, including reimbursement reductions, fee schedule calculations and comparisons, and review of claims for correct payment
Prioritization and multi-task skills are required
NONESSENTIAL SKILLS AND EXPERIENCE
Demonstrated experience as an Advocate for Health Care or Human Rights
Certification as Revenue Cycle Representative (CRCR,HFMA)
Certification as professional coder (CPC, AAPC)
Bachelor?s degree in Accounting, Finance, or other relevant field of study
Fluency in a language in addition to English (Spanish preferred)
POSITION RESPONSIBILITIES
Ensure all provider charges, treatments, and codes are posted correctly
Prepare and submit clean claims to various insurance companies
Work payer rejects and denials
Interpret and resolve accounts receivable problems with patients and insurance companies
Research customer discrepancies, discuss any deviation from client payment plans, obtain appropriate approvals to have open credits applied, and, in general, keep the accounts receivable systems clean
Research disputed delinquent account balances, correct any errors including misapplied payments, direct deposit, and overpayment from insurance errors
Responsible for the generation and mailing of weekly patient billing, and accurate collection of accounts receivable on weekly basis
Support and train site checkout staff and patient representatives in charge entry system
Review status of delinquent accounts and initiate appropriate collection action including telephone calls and correspondence on delinquent accounts
Support management on special projects
Maintain a high level of customer satisfaction as reflected on patient satisfaction surveys and other measurement tools
Assist dental staff with billing/account questions
Answer patient phone calls regarding statements/billing
Additional Duties and Responsibilities
Additional duties as requested or assigned
Job Type: Full-time
Required experience:
Medical Collections: 2 years
Medical Coding: 2 years
Medical Billing: 2 years
Required language:
Spanish
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