Hartford, Connecticut
General Sales Manager Job Opening in Hartford, Connecticut - New Country Motor Cars is a successful, progressive dealership looking for an internet savvy and socially connected General Sales Manager. The General Sales Manager is responsible for both new and pre-owned vehicle department profitability and total customer retention. The General Sales Manager will effectively manage all sales personnel, have a strong knowledge of the market, a strong automotive background, and an in-depth understanding of all sales department financial requirements. A successful General Sales Manager must possess a high level of customer relations skills. The General Sales Manager is expected to uphold the highest ethical standards in every aspect of the job.
Job duties will include, but are not limited to:
Achieving monthly vehicle sales, gross profit, and expense forecasts for both New and Pre-Owned Sales Departments.
Managing all sales managers to implement actions and strategies to achieve sales and gross profits objectives, Customer Service Objectives, and staffing objectives.
Hire, train, and maintain a competent and qualified sales team including managers and Sales Leasing Consultants.
Ensure staff is adequately trained and prepared to implement a uniform sales process. The General Sales Manager is expected to provide in dealership guidance and training for all sales staff.
Merchandise all elements of the showroom and lot to ensure a ?Customer First? experience!
Manage New and Pre-Owned inventory in accordance with industry best practices and company standards. Including all pre-owned vehicle appraisals.
Meeting as required, with the dealership's General Manager to review performance for each department. Work with the General Manager to provide applicable solutions and strategies to improve metrics.
Work with eCommerce Department to ensure dealership websites are updated regularly and contain timely special offers and inventory is being displayed on the website in the most effective way possible.
Manage and maintain the dealership CRM. Ensure that all staff is trained and utilizing the CRM to maximize its efficiency.
Responsible to train all sales staff to effectively communicate with customers in all platforms, i.e. email communication, phone communication, in-person sales opportunities.
Manage and create a sense of ownership when assisting customers to ensure that a high level of customer satisfaction is obtained at all times.
Directly manage all demonstration vehicles within company policy.
Requirements:
Must have previous General Sales Manager automotive management experience
Ability to work in a team environment and lead a diverse sales team.
Ability to use a MS Office Products
Strong Interpersonal skills; outgoing personality with expertise at developing relationships
Excellent appearance, verbal/written communication, strong negotiation and presentation skills
Demonstrated success with growing sales volume and gross profit.
Valid driver's license
ADP experience is a plus.
New Country Motor Cars is part of the New Country Motor Car Group family, one of the top Auto Groups in the U.S. Our success is due to our talented, hard-working team members.
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Job Type: Full-time
Required education:
Bachelor's
Required experience:
Sales Management: 1 year
Required license or certification:
Valid Driver's License
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