Cincinnati, Ohio
Associate Business Analyst Job Opening in Cincinnati, Ohio - Full Time
Cincinnati, OH
Begin your journey at Gensuite LLC
If you are looking for a variety of challenging projects with global reach, Gensuite LLC is right for you. Our team members enjoy a dynamic, positive work environment with opportunities that challenge and reward. Successful candidates demonstrate excellent communication and cross-functional team skills as well as a strong record of initiative and creativity and above all, a passion to create value for the customer.
We offer all our full-time employees a competitive package of compensation and benefits, including vacation and paid-time-off; Company-sponsored group healthcare and life insurance plans.
About Gensuite LLC?
Gensuite LLC provides digital solutions to companies with global compliance process needs. Our innovative, Web-based applications are developed on a patented architecture to help our customers turn complex compliance requirements into digitized and actionable processes.
Gensuite Subscribers
Worldwide: Access Midstream, Amazon Fulfillment, AngloGold Ashanti, Cactus Wellhead, Comcast, Dubois Chemicals, General Electric, Grainger, Hill-Rom, Ingersoll Rand, Luxottica, NBCUniversal, Perrigo, US Silica
Responsibilities:
Gathering & understanding requirements from the customers.
Drafting Business Requirement Documentation for project specifications.
Develop a critical understanding of clients? operations and systems
Act as liaison with product developers to ensure technical compatibility and user satisfaction
Communicate business requirement specifications to the development team and work with them to scope feasibility of required change; communicate the same to customers.
Participate in the User Acceptance Testing for various updates in Gensuite applications if required
Provide Application Specific training to Gensuite subscribers
Troubleshoot / escalate the user inquiries timely via email, phone or other tracking tools.
Education:
B.E / degree in information systems/computer science, engineering/science fields, communications, and computer-related training
Qualifications & Experience:
Bachelor?s degree in information systems/computer science, engineering/science fields, or equivalent experience
1-3 years relevant experience, highly desired
Excellent written and verbal communication skills
Strong time management, organization, and project skills
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word
Basic computer troubleshooting skills
Knowledge of HTML and web-based software solutions
Experience writing queries involving multiple tables from MS Access, SQL Server, etc., highly desired
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