Minot, North dakota
Front Desk Agent Job Opening in Minot, North dakota - Essential Functions:
Must be available evenings and weekends.
Provide superior guest service by responding quickly in greeting guests and responding to their requests.
Perform guest transactions, balance accounting reports, process reservations and credit cards, and prepare direct billings.
Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash; make changes and balance cash drawer using proper cash handling procedures.
Accept and record vouchers, traveler?s checks, and other forms of payment.
Maintain key security following procedures for programming key cards for length of stay only and distributing additional keys only to guests with proper I.D.
Report all incidents or occurrences of an unusual nature that could result in potential loss, damage, injury or other liability to individuals or company property.
Promptly answer the telephone using superior telephone courtesy and professionalism when receiving or transferring calls utilizing phone equipment properly.
Maintain clean, neat and professional appearance of front desk and lobby area.
Strive to sell rooms following the phone etiquette guide.
Respond to guest complaints and concerns by assessing the situation and extending assistance to resolve the issue promptly.
Job Type: Part-time
Salary: $10.00 to $11.00 /hour
Job Location:
Minot, ND
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