Conway, Arkansas
Sales Producer/ Customer Service Rep Job Opening in Conway, Arkansas - Description
Hawpond Partners inc, d/b/a Aaron?s sales and lease is hiring for a Customer Service Representative for their Conway, AR Location! Aaron?s provides a fun and positive environment for our associates and a place where building relationships with our customers is key! As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers. Strong organizational and administrative skills are also critical as this position is responsible for maintaining customer files and processing customer transactions. At Aaron?s the difference is personal. Connect with us today and see what we have to offer!
Job Duties
Customer Care and Service
Assist customers on the showroom floor
Accept and process current customer payments
Input customer information into the store computer for new lease agreements
Update customer information and account status in the store?s computer system
File and maintain customer folders and records
Manage cash transactions with customers
Administrative Assistance
Answer incoming telephone calls
Maintain regular mailing campaign
Process Order Forms and references
Maintain the appearance and organization of the customer transaction counter
Additional Duties
Assist in the maintenance of the showroom through cleaning, organizing, and merchandising
Position Requirements
Excellent interpersonal skills are required for daily customer contact
Strong sales skills?showroom and telephone
Maintain professional appearance
Computer operations ability
Good communication skills
Excellent telephone etiquette
High energy level
Able to move merchandise up to 50 lbs
Other tasks as assigned by management
As a Customer Service Representative at Aaron?s, you will have access to a comprehensive benefits package that includes:
· Paid time off including vacation days, sick days and holidays
· Flexible work weeks, Sundays always off!
· Ongoing training and development
All Customer Service Representatives complete a drug screen and criminal background investigation. Job performance reference check are also required.
Each Franchise location is individually owned and operated.
EEOC
Job Type: Full-time
Salary: $10.00 to $11.00 /hour
Required experience:
Sales: 1 year
Required license or certification:
Driver's License
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