Lynchburg, Virginia
Scheduling Coordinator Job Opening in Lynchburg, Virginia - Thriveworks Lynchburg Counseling is seeking an administrative professional for a Full Time Scheduling Coordinator! The candidate must quickly and accurately provide support to all clients and clinicians for over 40 Thriveworks locations. Qualified candidates must be able to resolve conflict and address difficult situations while keeping a professional demeanor. Candidates must posses the ability to effectively guide new clients to purchasing Thriveworks memberships.
Thriveworks is a growing company that provides a challenging, welcoming, and rewarding place to work with a culture that promotes a relaxed atmosphere for its employees and clientele, open communication between all individuals, and support to insure confidence and success in day to day duties. If you are looking for a lifestyle employment opportunity providing you with dynamic team support, this may be the opportunity for you!
All candidates must be available to work a rotating schedule Monday-Friday 8:00am-9:00pm, with some weekend hours.
Duties and Responsibilities:
Provide phone and computer support to all Thriveworks Clients
Provide support to Thriveworks providers when needed
Accurately explain and sell Thriveworks memberships to new clients
Positively portray Thriveworks to the community and all those who call
React calmly and professionally in emergency and escalated situations
Various other administrative duties as needed
Required Qualifications:
Prior customer service experience
Positive attitude and professional demeanor
Exceptional time management
Ability to multitask by accessing computer information and using various systems simultaneously
Must be able to act professionally when engaging clients and mental healthcare providers
Preferred Qualifications:
Bachelors Degree
Prior Sales experience
Prior experience working with electronic health record systems (EHR)
Experience in maintaining HIPAA compliant practices and procedures
Benefits:
Extremely competitive compensation packages, including medical, dental, disability, and life insurance.
401K program with a 3% employer match
Advancement opportunities are available!
Learn more about a Thriveworks practice at
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Read our mission statement here:
Thriveworks is an Equal Opportunity Employer.
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Customer Service: 2 years
Sales: 2 years
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