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Patient Coordinator


Cumming, Georgia


Patient Coordinator Job Opening in Cumming, Georgia - Job Title: Patient Coordinator
Location: Pod
Reports to: Practice Manager
FLSA Status: Non-Exempt
Job Status: Full Time
Job Grade: 12
Job Purpose : Under general supervision, the Patient Coordinator will provide outstanding care in service to patients and physicians. The Patient Coordinator will provide support to the Physician Group and Clinical Staff with patient flow in a professional and courteous manner at all times.

JOB FACTORS:
Essential Duties & Responsibilities
Greet all patients with courtesy and respect.
Check patients in/out upon arrival and/or departure.
Ensure patient confidentiality throughout all transactions.
Update, file and maintain the integrity of all patient data.
Request patient records from referring physician offices and follow up with that office to ensure all information is received prior to patient visit as directed.
Forward medical records to requesting physicians.
Schedule patient appointments.
Verify patient insurance information, prior authorization, and collect payment for services rendered, (co-pays, deductibles, co-insurance, past due balances and surgery deposits)
Scan patient data into the NextGen EMR system.
Check patients in for clinical staff.
Answer incoming telephone calls and make outbound calls to patient in order to confirm scheduled appointments.
Maintain current knowledge of HIPAA compliance and OSHA standards.
Other duties as assigned.
QUALIFICATIONS:
Knowledge:
Education/Training
High School Diploma, some college preferred.
Minimum of 2 years experience in a Healthcare setting.
Skills & Abilities:
Excellent organizational, time management and follow through skills.
Must be able to interact with team members in a fast paced environment while maintaining a high level of professionalism.
Computer literacy:
Proficiency and working knowledge of Medical software applications, e.g. EMR, as well as Microsoft Office Applications.

N/A.
Driving Requirements:
A valid State of Georgia Driver?s License and reliable transportation is required.
SPECIAL REQUIREMENTS:
Physical Demands: This position requires a substantial amount of standing, sitting and working at a computer station throughout the day.
Work Environment: Must be flexible and available to work at different locations throughout Georgia Urology.
DISCLAIMER: This job description is not intended to be all-inclusive; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time, as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.
Job Type: Full-time
Job Location:
Cumming, GA
Required education:
High school or equivalent
Required experience:
Healthcare setting: 2 years

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