Livonia, Michigan
Mobile Crisis Peer Support Specialist (Full-time) Job Opening in Livonia, Michigan - Is your passion to make a real difference? If so, please consider joining our team! With over 16 programs located across Western Wayne County's communities, Hegira Programs, Inc. (HPI), a private non-profit corporation, is one of the largest freestanding behavioral healthcare agencies in the area. HPI, accredited by the Joint Commission and licensed by the State of Michigan, provides a broad array of mental health and substance abuse treatment and prevention services to individuals of all ages.
MINIMUM EDUCATION AND EXPERIENCE REQUIR MENTS
The COPE Peer Support Specialist shall have, at minimum, a high school diploma or GED. He/she must be able to complete the State of Michigan (SOM) 5-day Peer Support Training (PST) and be eligible to sit for the certification exam within six months of employment for continuation of employment. The Peer Support Specialist shall have been diagnosed with a serious mental illness for at least one year and free and clean of substance use for the same length of time as applicable.
LOCATION : Cope Facility in Livonia, MI (easy access to and from I-96)
SHIFT : Full-time, Monday ? Friday 10:00p.m. ? 6:30.m.
COMPENSATION: $13.00/hr - $14.00/hr dependent on experience
REQ #17-0622
Position Prerequisites :
He/she shall demonstrate commitment to the Recovery Model.
He/she shall have strong verbal communication skills.
He/she shall have a working knowledge of community resources.
He/she shall have the ability to maintain appropriate boundaries in his/her role of service provider.
He/she must possess a valid driver?s license and meet the Employer?s minimum driving competency standards.
He/she must have or be eligible for and obtain a State of Michigan Chauffer?s license within seven (7) days of offer of employment.
He/she must demonstrate knowledge of Wayne County?s mental health system.
He/she must possess basic computer skills to perform job duties.
He/she must have basic electronic communication and internet skills to gather information required for the program and program participants.
ESSENTIAL JOB RESPONSIBILITIES
Technical:
Facilitation of Treatment Engagement
Utilize his/her personal experience of recovery to inspire recovery in the lives of participants.
Utilize motivational interviewing and/or other tools and techniques to motivate consumers and their family /significant others to trust and participate in the COPE service.
Utilize knowledge of the community?s behavioral health services networks to assist consumers in obtaining services that suit his/her individual recovery needs.
Assist the COPE Mobile Crisis Specialist to gather initial/intake information
Assist the COPE Mobile Crisis Specialist to gather coordination of care information pertinent to determining criteria for admission to COPE.
Developing a Safety Net
Assist in development of individual participant Crisis Plans
Initiate phone contact to assigned COPE participants living/returning to the community within eight (8) hours of initial COPE intervention.
Informs COPE Mobile Crisis Specialist and/or COPE Program Coordinator of assigned participants not responding to attempted contacts.
Is available by cell to provide support to COPE consumers in the community.
Assist in accessing, linking and/or identifying urgent/emergency resources to meet basic needs to facilitate likelihood of a successful COPE outcome: e.g. emergency support contacts, food, shelter, clothing, and financial assistance.
Treatment Planning and Progress Reviews
Contribute to Treatment Plan and Treatment Plan Review(s).
Demonstrate ability to observe, evaluate, accurately document and report facts.
Demonstrate ability to meet strict deadlines.
Routinely inform consumers on caseload about community and natural supports and how to utilize these supports in the recovery process.
Follow up post discharge to ensure engagement in community behavioral health provider services.
Ongoing
Provide on-site and or community-based services, based on assigned Cope Team duties.
Provide consumer and self-initiated outreach services to program participants.
Maintain a working knowledge of community resources
Demonstrate organizational skills and ability to work with multiple consumers with high level needs simultaneously.
Demonstrate ability to meet timeliness and quality of service requirements.
Report any change in clinical condition and/or participant at-risk behavior (e.g., non-compliance with medication, adverse side effects) to Cope Program Coordinator immediately
Document services per the Employer?s policy and procedure, with legible entries, using only approved abbreviations and error correction processes per policy.
Adhere to all policies and procedures as outlined in the Employer?s Policy and Procedure Manual.
Interpersonal:
Work effectively as a team member.
Participate in meetings as schedul e d to contribute status and related coordination of service needs.
Maintain collegial, cooperative relationships with peers, supervisors, and other staff..
Maintain professional conduct in community.
Report all Recipient Rights complaints and knowledge of potential complaints to the Employer?s assigned designee within 24 hours of said knowledge.
Ability to be flexible with changing and/or unpredictable work settings and assignments
Follow all directives provided by Administrator of Crisis Services/Program Manager/Employer designated Program Manager/COPE Program Coordinator.
Critical Thinking:
Use insight and good judgment, to effectively respond to changes, emergencies and complex, urgent situations.
Maintain flexibility in work schedule to ensure program staff coverage to meet consumer needs.
Inform Administrator COPE Program Coordinator of potential at-risk situations promptly.
Maintain confidentiality per federal guidelines and the Policy and Procedures of the Employer.
Evaluate community surroundings for safety before entering any buildings.
Physical Requirements
Must have adequate visual acuity to interact with the Electronic Health Record System and accurately input data.
Will need to move about up to 50% of work shift either on-site or in the community.
Must be able to remain in a stationary position up to 50% of work shift
Occasionally must be able to move up to 20 pounds from one location to another
Must be able to transport self in the course of the shift and consumers as needed to community-based supportive adjunctive services.
Regular and reliable attendance and punctuality is required.
Hegira Programs, Inc. offers our full-time staff a competitive benefits package including healthcare benefits, dental, vision, short term disability, long term disability, 403(b) retirement savings plan with company match, life insurance, an annual wellness incentive reimbursement program for participation in healthy activities such as exercise and fitness programs or health education and generous paid time off benefits. As a 501c (3) organization, Hegira employees are eligible to participate in the Public Service Loan Forgiveness (PSLF) Program for student loans. HPI also offers regular in-house training opportunities.
Job Type: Full-time
Required education:
High school or equivalent
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