Torrance, California
Systems Analyst I Job Opening in Torrance, California - Job Title: Systems Analyst I
Reports To: Program Manager
Position Summary:
The Systems Analyst I is responsible for analysis, design, configuration, and support of IT solutions that improve business efficiency and productivity as well as support business strategies and goals. This role will identify and communicate business needs and translate business requirements into functional and technical specifications.
The System Analyst I position determines if internal or external solutions exist or whether new solutions are feasible. He / She must determine if these solutions impact existing work processes and systems as well as ensure proper integration, testing, system documentation and conducts end user training.
Duties and Responsibilities:
Technical point of contact on assigned projects.
Collect information to analyze and evaluate existing or proposed systems.
Analyze and evaluate present or proposed business procedures, identifying and mitigating technical risks.
Research and recommend hardware and software development.
Research, plan, install, configure, troubleshoot, maintain IT deployments (HW / SW / system integration).
Prepare detailed flow charts and diagrams outlining systems capabilities and processes.
Propose system designs to validate feasibility, cost, time required, and compatibility with current system.
Collaborate with other technical resources to finalize systems design.
Deploy / troubleshoot / resolve hardware, software, and connectivity problems, including user access and component configuration.
Write and maintain system documentation.
Handoff project implementation to the Desktop Support resources (develop a training plan as necessary).
Generates report and provides status regular updates to Program Manager (may include other Department Heads).
Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
Other responsibilities assigned by the Program Manager / Executive Leadership.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty successfully. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Supports the company?s mission statement - ?Bettering the quality of life for our patients.?
Exceptional work ethic (passionate, results driven, self-driven, accountable, committed, customer-oriented, thrives in a fast-paced environment, requires little supervision).
S degree in technical field (Computer Science, Engineering, IT or relevant major).
Desktop Support experience (5 years minimum).
Network experience (3 years minimum).
Server environment experience ? Active Directory, Database systems (2 years minimum).
Systems Analyst experience (1-2 years minimum).
Customer service experience (5 years minimum minimum).
Healthcare experience (a plus).
Certificates, Licenses, Registrations:
A+ Certification
Network+ Certification
Server+ Certification
Cisco Certification(s)
Microsoft Certification(s)
Requirements:
Proof of identity and employment eligibility.
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Server environment: 2 years
Desktop Support: 5 years
Network: 3 years
Customer Service: 5 years
Systems Analyst: 1 year
Required licenses or certifications:
Cisco Certification
Microsoft Office Certifications
A+ Certified
server+ certification
Network+ Certification
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