Vienna, Virginia
Automotive E-Sales Asst Manager Job Opening in Vienna, Virginia - You're serious about your career, and rest assured you've come to the right place. At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100 dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Purpose: The e-Sales Office Manager is the direct Supervisor of the e-Sales Agents ("the Agents") and is responsible for the following but not limited to: managing the Agents, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold.
Duties and Responsibilities:
Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads
Maintain and increase ROI levels set by the company
Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products
Assist in the training of sales and the Agents as it relates to the e-Sales office functions
Be proficient in dealing with customers via telephone and email
Measure and maintain performance levels set by the company
Compile all necessary reports on a timely basis
Manage employee schedules and time clock reporting for payroll
Measure, monitor and report all shows and sales (delivered) deals by the Agents for commissions and bonus
Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
Effectively utilize CRM and Lead Management tools
Install processes and train employees
Be knowledgeable about sales process, business philosophy, and products
Knowledge of office practices and administrative procedures
Train staff all processes described in the Sonic e-Sales Office Playbook
Will follow behavioral expectations consistent with the Company's visions/values
Qualifications:
Previous dealership experience required
Must have sales experience
Must have flexible availability
Skill in the use of personal computers and personal computer software packages, eLEADS CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications
Ability to work in call center environment
Ability to organize and handle multiple tasks with flexibility
Ability to thrive in a team environment and consistently display professional demeanor. It's time to make the most important move of your career . From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
Job Type: Full-time
Salary: $60,000.00 to $95,000.00 /year
Required experience:
Automotive Dealership Experence: 3 years
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