Hoboken, New jersey
District Manager of Operations Job Opening in Hoboken, New jersey - ChartFast is currently seeking qualified candidates for our District Manager of Operations position that will be responsible for day to day operations in our affiliated hospitals and clinics.
This position is responsible for leading, organizing and executing district operations. The position?s goal is to provide high customer satisfaction, financial profitability, and a trained and satisfied workforce. This position focuses on customer service, growing, strengthening and retaining client relationships while providing guidance and leadership for associates.
Essential Duties and Responsibilities:
Set up and manage multiple full-service or clinic route accounts within the district.
Visits customer site and meets with Site Leadership Team as needed, checks in by telephone as needed, ensuring that the needs of the client are not only met, but exceeded. Reviews HIM Director?s assessment of account performance and employee performance. Responds to concerns in a timely and professional manner.
Escalates customer in a pro-active and timely manner presenting chain of command an opportunity to work with regional management & customer to retain an account.
Demonstrates a solid understanding of the meaningful financial metrics driving the Company business and utilizes this information to manage his/her book of business.
Recruits and hires competent, qualified staff appropriate for defined job responsibilities.
Ensures that staff is trained and oriented, and the competence of staff is assessed and improved continually.
Troubleshoots equipment issues and works with IT Support to resolve all escalated matters.
Carries out responsibilities in accordance with ChartFast policies and procedures and applicable regulations, including HIPAA, state/federal regulations related to operations, and labor regulations.
Maintain professional behavior at all times
Responsible for any other activity deemed necessary by the Vice President or Director of ROI Operations
JOB REQUIREMENTS
Minimum Qualifications:
Minimum of 2 years management experience in a healthcare environment
Professional office/customer service experience
Moderate computer knowledge
Must be a self-starter
Must be proactive, a leader, and have a positive outlook/outgoing personality
Must be able to handle multiple tasks at one time
Typing skills (50 wpm)
Must be able to use fax, copier, microfilm machine
Must be willing to learn new equipment and new processes quickly
Must have strong analytical skills
Must have excellent leadership and good decision-making skills
Ability to travel at least 20% of the time.
Education:
Bachelor?s degree in Business Management preferred
High School diploma or GED required
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Management in a HealthCare Environment: 2 years
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