Westwood, Massachusetts
Phone Receptionist plus - Medical Field Job Opening in Westwood, Massachusetts - Advance Medical, located in Westwood, MA, is an international healthcare services provider that supports and empowers patients with complex medical issues. This is an excellent opportunity to be part of a growing, high-performance team dedicated to finding solutions and providing comfort when people need it most.
About The Position: The Communications Advocate provides concierge-level customer service over the phone and through email in a busy, high volume office environment. Additionally, the Communications Advocate is part of a team and may contribute to Advance Medical's operational success in assisting in medical record collection and various other project and administrative roles.
Skills/Experience:
-Exceptional customer service with patient-centered focus
-Meticulous attention to detail
-Interpersonal skills
-Ability to learn and adapt quickly
-Ability to multi-task, particularly between phone and written work
-Communication skills, both written and oral
-Dependability
-Willingness to adapt to an ever-changing and evolving environment
-Proficiency in Microsoft Office (Access, Word); familiarity with Salesforce a plus
The ideal candidate will:
-Be a quick-learner and unafraid to ask questions
-Take personal accountability and ownership of work product
-Desire to contribute to the long-term growth of the company
-Work effectively on a team
Schedule:
-Position is full time, 7:00 am-4:00 pm Monday thru Friday
Excellent benefits including PTO, company-paid medical, dental, vision, disability and life insurance, FSA and 401(k) with employer match. Visit for more information about Advance Medical.
To apply, submit your resume with a cover letter.
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Telephone Skills: 1 year
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