Providence, Rhode island
Process and Communication Training Senior Analyst Job Opening in Providence, Rhode island - At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company?s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA, Inc. currently seeks a Process Communication & Trainer to join our team in Providence, RI.
Role Responsibilities:
-Responsible for the design of technical training courses for internal and external customers to drive critical business outcomes
-Interacts with NTT Data Services team members and functional organizations, partners, and customers, to develop specifications for content of courses. Curriculum content may include, but is not limited to, Business-related (sales, services, operations, finance, etc.) content, product, technology, tools, and processes
-Works with subject matter experts (SME) to ensure that course material achieves desired learning outcomes
-Follows an established instructional design model to ensure quality of training and process (e.g., ADDIE)
-Acts as subject matter expert when determining and designing and developing curriculum through research, NTT Data Services team member input, and advanced knowledge
-Works with SME's and/or attends pilot training to design and document knowledgeable training content
-Ensures train-the-trainer sessions are conducted in a standardized, accurate, and level appropriate manner to ensure maximum learning and knowledge transfer and test trainer delivery capability within sessions
-Works closely with stakeholders to continuously improve the effectiveness of the content
-Uses strong project management processes to ensure quality and timely completion of development projects
-Ensures regional and cultural challenges are considered and incorporated into the training design
-Stays current in best practices, tools, and applications across learning and training industry
Qualifications
Requirements:
- High school diploma or equivalent required
- 5+ years of relevant experience in healthcare industry
-Minimum 2 years training experience or equivalent health claims experience
-Strong communication (written/oral), organization, and presentation skills
-Effectively use software packages such as Microsoft Word, Excel and PowerPoint
-Must be self-directing and manage training schedule
-Demonstrate professionalism with peers, subordinates, superiors and
Customers?
-Manage time and prioritize effectively
-Demonstrate an ability to cope with a complex and changing environment
-Subject matter expert in Healthcare Payer processes and procedures
Preferences:
- Associates degree, technical college or some college course work preferred.
-3 plus years of health care claim processing experience
-CMS health claims experience
-Knowledge of CMS pricing guidelines for health claims
-Captivate or Epiplex proficiency
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA
NTT DATA, Inc., together with its subsidiaries, is a leading business and IT services provider and global innovation partner, and part of the NTT DATA family of companies, with 80,000 professionals based in over 40 countries. NTT DATA combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process and IT outsourcing, and cloud-based solutions. NTT DATA is part of NTT Group, one of the world?s largest technology services companies, generating more than $100 billion in annual revenues, and partner to 80% of the Fortune Global 100. Visit /americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.
NTT DATA, Inc. (the ?Company?) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
Job Type: Full-time
Salary: $50,000.00 /year
Job Location:
Providence, RI
Required education:
High school or equivalent
Required experience:
healthcare industry: 5 years
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