Greenville, South carolina
Branch Support Specialist Job Opening in Greenville, South carolina - Summary: The Branch Support Specialist is responsible for providing phone and email support to World?s network of branches. This position will assist Branch Associates with system and procedural issues as needed.
Essential Duties and Responsibilities:
Assist Branch Associates verbally and in writing with the following:
Drawer balancing issues
Customer account questions
Errors on loans
Check, receipt, and disbursement errors
Downtime loan or payment concerns
Misapplied payments
Operational procedure questions
NSF check returns
Pay by phone questions
Other policy, procedure, and support questions not specifically listed above
Work directly with other departments, such as Training and Accounting to complete special projects as needed
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Proficient in Microsoft Word, Excel, and Outlook
Demonstrates good problem solving skills, Critical Thinking, Strategic Thinking, Innovation
Demonstrates going above and beyond consistently and acts as a role model for the company?s mission, vision and values
Education and/or Experience:
High school diploma or GED equivalent
1 year of previous work experience in an office environment
Some completed business courses are preferred
World Acceptance Corporation is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Job Location:
Greenville, SC
Required education:
High school or equivalent
Required experience:
Office: 1 year
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