Holdrege, Nebraska
Intake Coordinator Job Opening in Holdrege, Nebraska - Title: Intake Coordinator
Facility: ruralMED Home Care Resources
Reports To: Home Care Director / Office Manager
Status: Full-time
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Position Summary:
The Intake Coordinator is responsible for the identification and referral of services for patients with home health, hospice and private duty needs. Serves as the single point of contact in helping patients obtain needed services and assistance. This position communicates with new clients, physician offices, outside agencies and our patient care coordinators and enters patient data into our software system ensuring the provision of services that reflect ruralMED?s philosophy and standards.
Job Duties:
Incumbent must have the skills, ability and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation:
Serves as a point of contact for all new referrals.
Coordinates referrals with the patient care coordinator to ensure the admission is being addressed and handled appropriately.
Secures the authorization to release information form and facilitates sharing of information.
Appropriately and confidentially uses and discloses patient protected health information only as it applies to job functions, in amounts minimally necessary for intended purpose.
Verifies insurance eligibility.
Notifies the referral source and other contacts as requested by the patient care coordinator.
Follow procedures for coordination of referrals.
File authorization request with insurance.
Coordinates admission and patient care coordinators.
Maintains database for all clients.
Communicates in a positive, professional, and effective manner with clients, physician offices, outside agencies, to ensure timely referral of process.
Scans and files patient information and other information as required.
Participates in staff meetings, training programs, workshops and conferences as required.
Abides by the requirements of all policy and procedural manuals.
Completes audits of client records to assist in development and maintenance of data.
Performs related general office duties such as orders office supplies, scheduling conference rooms, and submits purchase requests and orders according to established policies and procedures.
Upholds the Mission, Vision and Values of ruralMED Management Resources.
Displays organizational values in all interaction with internal and external customers.
Demonstrates competency annually in assigned areas of work.
Required Education:
1. Associate?s degree in healthcare related field or equivalent experience.
2. Approximately 3 (three) to 6 (six) months on-the-job experience necessary to type, from rough draft, a wide variety of complex forms, reports, correspondence and the like at acceptable levels of speed and accuracy. Ability to answer telephone and ability to speak clearly.
Job Type: Full-time
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