Omaha, Nebraska
Pharmacy Retail Lead Job Opening in Omaha, Nebraska - Retail Lead
Reports to: Retail Business Unit Leader
Who We Are: Think Aksarben LLP is one of the largest independent primary care centers in the US. Our clinic employs over 300 people across a wide range of primary care disciplines serving over 40,000 patients. Think is specifically geared towards serving the needs of patients with chronic conditions who need ongoing care management to keep them on goal and out of the hospital. Think is committed to its mission of providing better outcomes for patients, giving them an enhanced health experience and lowering the cost of their care.
Be a part of a new healthcare system that changes the way we think about our patients and healthcare. We are in search of a Retail Lead that can serve as vital team member and work collaboratively to provide patient-centered quality service. We purposely seek out talented, passionate individuals who love to serve and have a mission that aligns with high quality consistent performance.
Our ideal candidate will be a strong individual performer who can work collaboratively with a team, including healthcare professionals, to serve the needs of our patients. They will have a passion for service and will create a unique customer experience that ensures patients are welcomed, listened-to, understood, and are serviced with excellence. They will possess creativity when it comes to merchandizing and displaying products, business acumen to negotiate with vendors and manage inventory, and expert brand and product knowledge to meet the needs of our patients.
Role Summary:
This role will encompass the merchandising, displaying and selling of products in our retail environment, including inventory and leading of part-time staff.
Key Responsibilities:
Ensure high level of customer satisfaction through excellent service
Create and maintain product on display, face product on shelves and monitor expiration dates
Reorder product to maintain stock in store, research and order new product
Research trends in product and merchandising to further enhance the store at Think
Oversee in-store promotional events and/or displays
Carry out product recommendations and special orders for patients, customers and employees
Inspect the areas in the store and resolve any issues that might arise
Deal with complaints from customers to maintain Think?s reputation
Track sales and inventory working closely with Logistics, Accounting and IT (QS-1) to ensure accuracy and proper planning
Demonstrate knowledge of QS-1 point of sale software, entering new products, running reports, maintaining and adjusting product information, etc.
Propose innovative ideas to increase market share
Maintain relationships with vendors, bring in new suppliers as needed
Cover cafe barista?s responsibilities, as needed
Scheduling and time-tracking, coaching, and training of part-time staff
Other duties as assigned
Skill, Knowledge, and Experience:
2+ years pharmacy retail experience
1+ year experience in ordering merchandise, displaying, and inventory
Excellent customer service
Excellent computer skills
Bachelor?s Degree in Marketing or related education preferred
EOE
Job Type: Full-time
Job Location:
Omaha, NE
Required education:
Bachelor's
Required experience:
Pharmacy Retail Sales: 2 years
ordering merchandise, displaying, and inventory: 1 year
Required language:
English
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