Vero Beach, Florida
Patient Access Service Representative Job Opening in Vero Beach, Florida - When you take advantage of a career opportunity at Indian River Medical center (IRMC) you?ve opened up an opportunity to achieve a higher degree of success. As a 2017s ?Best Places to Work? award-winning healthcare leader and the largest private sector employer in beautiful Indian River County, Florida, our mission is to improve the health and well-being of the people and the communities we serve.
Indian River Medical Center is accredited by the Joint Commission and has earned an ?A? in patient safety ? the top grade in the latest Leapfrog Hospital Safety study. IRMC has received the Stroke Gold plus Quality Achievement Award and the Heart Failure Silver Quality Achievement Award. IRMC was recognized by U.S. News & World Report as one of the ?Best Hospitals? for 2016-2017 year.
Job Summary:
The Patient Access Specialist would accurately and expeditiously conducts interviews with patients, families, or other members of the public in a tactful but assertive manner during the admission process. Compiles, verifies, analyzes, and distributes demographic, insurance, and financial information to be used by various hospital departments, the billing office, insurance carriers, and a range of local, state and federal agencies to assure proper compliance and prompt service to patients. Initiates and coordinates referrals for financial assistance programs. Assures verified data will provide accurate billing of charges and timely collection of accounts. Supports Hospital and Departmental goals in a manner that will enhance the successful operation of the Hospital and create a positive image to the public.
Major Responsibilities:
Responsible for working in a safe and protective manner at all times keeping in mind that safety and environmental hazards are the responsibility of all employees for themselves, other staff members and patients.
Gather information necessary to complete the registration of patient.
Obtains required signatures for consent to treatment, assignment of benefits, release of information, confirmation of information provided, statements of income/third party coverage, living will/health care proxy and other Federal, State and county forms required.
Collects amounts owed and issues receipts.
Prepares payments collected for delivery and deposit. Reconciles cash drawer daily.
Interviews patients with the intent of collecting or securing acceptable financial arrangements, from patients with/without insurance or whose insurance will not cover hospitable charges in full and establishes reasonable payment plans based upon consistent Patient Financial Services policies and the patient?s ability to pay.
Acts in a consultative role to patients regarding payor information and resources available for account balances.
Participates in peer audits to ensure accuracy and quality of data. Follows department procedures to report results of audits.
Obtains and accurately completes Medicare Secondary Payor (MSP) ABN forms, when applicable.
Reviews accounts for accurate registration information, verifying insurance information obtaining necessary benefits and per-certification. Refers accounts to Case Management to obtain clinical information for insurance certification.
Accurate scanning of medical records into HPF Medical Record system, including assembling of charts for clinical staff
Notifies nursing services and arranges escort of patient to room (inpatient) and directs patient to appropriate ancillary department (outpatient).
Performs other duties as assigned.
Minimum Requirements:
AA degree in business, healthcare or related field required, may substitute minimum of two (2) years external experience in lieu of AA degree.
Able to communicate effectively in English, both written and orally. Additional Languages are preferred.
PC proficiency with MS Office Products to include Word, Outlook
Experience Requirements:
Collection experience preferred
Working knowledge of ICD-10, CPT and HIPP A regulations,
Shift & Hours: Full Time Days, Varies shifts available
Benefits:
Paid Time Off (PTO)
Group health Insurance
Dental Insurance
Vision Care Plan
Life Insurance
Long and Short Term Disability
Retirement plan- 403(b)
Shift Differential and Weekend Differential (rate varies per position)
Tuition reimbursement for degrees earning from accredited colleges and universities after six months of employment with IRMC.
Fee waiver for Indian River State College and much more!!!
(Benefits described here are based on full time employment with IRMC)
To apply for the Patient Access Service Representative position at Indian River Medical Center, please visit our website at .
IRMC is a DRUG AND NICOTINE FREE WORKPLACE
LP 1
Job Type: Full-time
Required education:
Associate
Required experience:
Collections: 1 year
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