Vancouver, Washington
Assistant Market Center Administrator (Assistant CFO) Job Opening in Vancouver, Washington - WANTED: One amazing human being. Strong in heart & generous in spirit!!
3 Steps to apply
Personality Assessment - 20-30min -
Upload Resume - PDF only -
Online Interview -
Who are we?
Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. The Keller Williams Premier Partners Market Center features a state-of-the-art real estate training room, majestic office space, and friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous commission splits, and an experienced leadership and support staff, Keller Williams Premier Partners is a hot spot for agents looking to rapidly build and grow their real estate careers.
Who are we looking for?
The Assistant MCA will be an individual that has moderate levels of assertiveness, sociability, and flexibility. They will often not be a risk taker, but rather thorough and cautious in their actions/decisions with personal self-structure and a strong sense of urgency.
The Assistant MCA must understand that to run effectively and efficiently, a Market Center must tend to its associates' needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.
They will proactively handle challenging people/situations, and be accommodating with a supportive attitude. They will have persistence, strong follow-up skills, and comfort with routine. They must be relaxed, steady, and work with methodical pace while using proof/facts and a high level of in their actions and decision-making. They must have the ability to work with facts and technical information, have a strong attention to detail, be cooperative, and work "by the book." They must establish and nurture personal relationships and must be comfortable with personal conflict that may arise. The individual must be an independent decision maker, self-sufficient, and self-directed in their activities.
The Assistant MCA will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The Assistant MCA will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the agent associates will seek them because the associate likes the individual and are swayed by enthusiasm.
The Assistant MCA acts as the Director of First Impressions for the Market Center. They will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.
The Assistant MCA will assist the MCA in leveraging the Growth Initiative tools to share the Market Center's achievements with staff and associates. They, and the other staff members will assist the MCA with driving retention of the 80 percent of associates that the Team Leader is not directly responsible for retaining.
The Assistant MCA must understand that to run effectively and efficiently, a Market Center must tend to its associates' needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.
The Assistant MCA will be involved with clerical, administrative, agent associates, and managerial parties on an ongoing daily basis. They will also be tasked with supporting the MCA and agents. They will leverage the Career Growth Initiative tools to assist the MCA in consulting with agents (the 80 percent the Team Leader is not directly responsible for) to set their goals and direct them to productivity solutions. It will be important for the Assistant MCA to realize that the agent associate is the customer and as such they will be tasked on occasion with assisting the agent in other duties not specifically defined (intranet applications and usage, and other general computer-use needs). It will also be important that the Assistant MCA use a combination of , focused on forming a strong relationship in tandem with a regard to problem-solving and, when dealing with agent issues, is focused on the problem solving and assessment of specific needs for that individual.
The Assistant MCA will assist in the management of the office by providing support and feedback to the MCA and Team Leader on all matters affecting the productivity and operation of the Market Center.
The Assistant MCA will have job-specific skills that minimally include experience in accurate banking and/or accounting services, computerized bookkeeping and general computer experience, and excellent administrative skills.
They must be task oriented, detail oriented, calm under pressure with some project management experience, general office skills, and purchasing knowledge.
What will you do?
These are the standards a well-above-average performer will maintain or exceed:
Act as MCA in their absence, as required
Assist in all aspects of the Market Center financials
Help to share Market Center value story
Answer phone properly with warmth and friendliness
Greet everyone with a smile--be positive and cheerful
Assist management team Essential duties and responsibilities
Computer input
Assist the MCA with bookkeeping (A/R and A/P)
Purchasing (supplies and equipment)
Answer the phone correctly
Properly route phone calls
Greet everyone in a positive manner
Assist management team
Receive and sort mail and deliveries
Maintain appearance of reception area
Staff (Team Leader, MCA) - daily
Sales Associates - daily
- daily Management Responsibilities
None Knowledge/Skills
High school graduate
Full charge bookkeeper
Computer skills
Positive attitude
Great verbal and communication skills
Neat, clean, professional appearance
Phone skills and experience
People skills and experience
Compensation
Hourly rate depends on experience
Benefits available including medical, dental and vacation & sick pay.
Job Type: Full-time
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