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Operation Administrator


Washington, District of columbia


Operation Administrator Job Opening in Washington, District of columbia - Description: The Operations Administrator provides organization and linkage to corporate HR, payroll, facilities, other units, and between sites
Central Responsibilities: Responsible for working in close collaboration with Supervisors and other program managers to be the link between service sites and corporate services. Responsible for prep and compliance, working hand in hand with the Managers to ensure full compliance and audit readiness.
· Liaison with HR to maintain comprehensive program staff roster, including submission and tracking of personnel action reports (PAFs) for all new hires, separations, raises, promotions and transfers
· Assist to resolve staff payroll disputes in collaboration with Fedcap corporate payroll unit
· Liaison with Finance department to maintain records including staffing, salary and budgets
· Up to date knowledge of Audit requirements, keeping abreast of any changes
· Actively monitor service sites and report necessary changes to Program Director, coordinate with staff to execute changes to ensure compliance
· Coordinate with corporate facilities manager to order necessary supplies
· Maintain filing and tracking system for formalized partner agreements such as work experience site memorandums of understanding (MOUs)
· Assist in conducting internal audits and compliance with corrective action plans
· In partnership with Training Specialist and HR Specialist, coordinate and prep for new hire orientation and staff trainings
· Continuously review and refine procedures, as necessary
· Performs other duties as assigned
Qualifications Required:
· Bachelor Degree in HR, business, finance, accounting or similarly related field
· Two (2) years of full-time administrative support experience, preferably in human resources experience and/or audit experience
· Knowledge of and ability to follow agency and department policies and procedures
· Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality
· Proficient in Microsoft office, including Excel or other database software
· Strong verbal, written and interpersonal communication skills required
· Able to take direction from multiple supervisors and to work independently
OR an equivalent combination of related education and experience
Skills and Abilities:
· Knowledge of and ability to follow agency and funders mission, philosophy and policies and procedures
· Excellent written and verbal communication skills
· Understands and is committed to maintaining the highest level of confidentiality
· Knowledge of and ability to follow agency and department policies and procedures
· Ability to effectively interact with various department personnel
· Sensitivity to needs of culturally and linguistically diverse employee and Customer population
· Must possess excellent customer relation and Emotional Intelligence (EI) skills, adequate to confront difficult emotional situations and emotional response of others
· Excellent problem-solving skills, creativity, and resourcefulness
· Time management and ability to multi-task
· Demonstrated ability to use computers and willingness to develop and adapt to the evolving technological requirements of a modern office required
· Accept and provide constructive feedback with a humble desire to improve oneself and others
Personal Qualities:
· Personal and professional demeanor that generates trust and confidence in others
· Drive, enthusiasm and flexibility
· Dependable and committed independent worker
Motivator and cooperative problem solver
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Policy Development: 3 years
Office Administration: 2 years

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