Honolulu, Hawaii
Store Manager-Luxury Retail Job Opening in Honolulu, Hawaii - RIMOWA is a proud iconic global brand. Established in Cologne, Germany 1898, RIMOWA maintains a strong sense of tradition with the desire for constant innovation. More than a century later RIMOWA is a leader in quality handcrafted luggage, combining both fashion and function. As a team, we are dedicated to sharing our knowledge as experts in the luxury and travel segments. We strive to excel in all retail channels, exceed our valued client?s expectations and share our company?s rich and innovative heritage.
Retail Store Manager- Ala Moana and Waikiki locations
Summary
The RIMOWA Store Manager is responsible for the overall achievement of store business objectives. The Store Manager must provide leadership and manage a team toward generating sales through exceptional client relations, product knowledge and outreach initiatives while acting as a brand ambassador for RIMOWA.
Key Responsibilities:
Sales and Client Relations
Achieve store sales goals and other financial targets
Provide training for team in selling techniques and product knowledge
Analyzing store performance, identifying problems and crafting solutions. This includes monitoring and understanding sales reports and financial statements
Demonstrate the highest level of service for a luxury brand, mentor the team on service standards and assist in the cultivation of new and existing clients
Act as a brand ambassador of RIMOWA, play an active role in the community and seek outreach/networking opportunities
Stock and Inventory Management
Communicate with leaders to ensure inventory meets the needs of the business
Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
Conduct inventory counts, manage RTV?s and overall stock movement
Ensure accurate and efficient receipt and transfer of all goods
Execute well organized inventory counts resulting in minimal discrepancies
Team Management
Attract and recruit successful sales associates and employees capable of being promoted into managerial positions
Coach the sales team on performance, provide professional development, and nurture corporate culture
Motivate the sales team through the creation of a fun work environment
Implement RIMOWA?s clienteling practices to build each team member?s business and overall store performance
Store Operations
Maintain operation of all POS functions to ensure accurate store reporting and accounting
Maintain store payroll in accordance with overall store budget
Create weekly and monthly sales/marketing reports using Excel and Retail Pro Software
Manage any facilities issues as they arise while controlling operational costs
Visual Merchandising
Merchandise the store and execute window displays in accordance with company directives for collections
Maintain all display fixtures, lighting and marketing material
*These duties outlined reflect the job description as accurately as possible at this time. Duties are subject to change at the discretion of management.
Requirements
Must possess at least 3 years? experience in retail management with a luxury brand
Proven ability to drive sales from start-up, execute events and work in concert with marketing
Talent for managing and developing a cohesive team
It is preferred that the incumbent come with a strong existing network in the industry and/or community
High School diploma or equivalent
Required to lift boxes up to 20lbs repeatedly
Able to work evenings, weekends and holidays
Working Conditions :
Leadership skills, Motivating others, Ability to work under pressure, attention to detail, moderate lifting, standing for extended periods, reading text, document use, numeracy, writing, oral communication, working with others, problem solving, decision making, critical thinking, job task planning and organizing, significant use of memory, finding information, computer use, continuous learning
Business Equipment and Computer Applications : Windows, General office equipment, Electronic mail, Electronic scheduler, Word processing software, Spreadsheet software, Retail Pro Software
Travel for training purposes to Canada or other areas may be required
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Management: 3 years
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