Boulder, Colorado
Sales Development Representative Job Opening in Boulder, Colorado - The Sales Development Representative (SDR) is responsible for identifying and developing new opportunities for the sales team. The SDR works closely with our solution consultants and marketing teams. They create and develop relationships by managing and qualifying inbound leads via SnapEngage Live Chat, phone, and email. The SDR will also prospect into the existing base of customers to generate up-sell opportunities. In addition, they will cold call into marketing defined target accounts with the goal of generating appointments for the sales team. This individual will be highly motivated, a self-starter able to identify and develop new business prospects from multiple sources including marketing leads, prospect lists, and opportunity pipelines with the primary responsibility to effectively represent SnapEngage in an effort to meet new prospect goals. A dynamic personality with a drive to reach decision makers is essential.
Responsibilities
Develop new opportunities via inbound web chat, phone and email to introduce SnapEngage Live Chat software
Generate new leads for the sales organization via warm calls to existing customers
Cold-call appropriate prospects within the target market for the sales team
Qualify prospects against established criteria prior to passing them on as marketing qualified leads
Schedule meetings between prospects,and solution consultants
50% chat time with inbound leads, 25% outbound cold calling, 25% warm prospecting to existing customers
Nurture suspects using the telephone, email, and chat until qualified to hand off to Solution Consultants
Process inbound leads, both telephone and web/chat-based
Provide accurate weekly forecasts of expected Marketing Qualified Leads to sales and marketing teams
Track and manage prospecting, qualification and nurture activities within HubSpot
Develop and maintain an expert level of knowledge of company solutions
Handle objections in order to align SnapEngage Chat Software to prospective client needs
Display consultative skills necessary to successfully represent products and services
Must attain all Key Performance Indicators (KPI?s) defined by management; i.e. conversions, call volume, etc.
Develop effective messaging key to suspect conversion resulting in warm prospects
Professionally represent SnapEngage in all interactions
Qualifications
Bachelor?s degree desired
Prefer 2 years of prospecting (cold calling) experience in the B2B environment
Discipline to maintain high call volumes (minimum 40 outbound calls per day)
Strong attention to detail, making and keeping commitments and meeting deadlines
Active listening to assess prospect needs and opportunities
Excellent oral and written communication skills with the ability to clearly explain issues and solutions
Ability to articulate a reasonable premise for each and every call
Able to perform prospect and account research to prepare for calls
Strong interpersonal skills and sales aptitude
Demonstrated consultative sales skills with a strong close ratio
Superior ?change-management? skills and an ability to work independently are necessary
Ability to take initiative to monitor and continuously improve efforts
Exemplary decision-making and problem-solving abilities
Exceptional organizational skills and ability to effectively multi-task
Desire to build a sales career with the option to advance to a quota carrying sales position
Perks:
SnapEngage strives to create the best working environment for our employees, and our potential growth will create significant career opportunities. However, we also offer?
Optional work from your home office 2x/week (Wednesdays and Fridays)
Gain-share employee profit sharing program
Open Book management
Reimbursement for professional development opportunities
Yearly team building retreats (Mexico, USA, Dominican Republic, etc)
About SnapEngage:
SnapEngage is a fast growing live chat solution for the web. Our solution helps enterprising companies better engage with their consumers. We are an Internet startup from the TechStars program in Boulder, CO. The company is self-funded and profitable. SnapEngage is installed on thousands of websites worldwide.
Job Type: Full-time
Salary: $35,000.00 to $40,000.00 /year
Required experience:
cold calling: 1 year
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