Cedar Rapids, Iowa
Job Type: FT
Rate: DOE
Multiple Support Specialist III Job Opening in Cedar Rapids, Iowa - Multiple Support Specialist III technology has several flexible seasonal opportunities with a cutting edge technology employer in cedar rapids, ia! these openings are in-bound chat support specialist, tax payer support specialist and front line support specialist with an estimated duration of december 2018-april 2019. in a call center environment, chat support representatives, front line support representatives and tax paper support specialist will include but not limited to general tax software navigation and form inquires, technical and network problem resolution to customers through live chat communication and by inbound telephone inquires. solutions include, but are not limited to, resolving username and password problems, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting email issues. support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. spots are limited so if this position sounds like a great fit for you, apply online at www.rht.com or send updated resume to high school diploma or equivalent, college degree preferred work history to include live chat support in a fast paced environment knowledge and work experience with browser based application s can operate multiple system applications and screens at the same time spelling and grammar typing 40+ wpm call center enviorment
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