Leawood, Kansas
Patient Customer Service Job Opening in Leawood, Kansas - Title: Patient Care Customer Representative
Duration: 5 Months
Location: Overland Park, KS
Shift: 11:30a-8p
Drug of support: AUSTEDO ?
Drug overview: AUSTEDO? is a prescription medicine that is used to treat the involuntary movements (chorea) of Huntington?s disease. AUSTEDO? does not cure the cause of the involuntary movements, and it does not treat other symptoms of Huntington?s disease, such as problems with thinking or emotions.
No gaps in employment and longevity at previous employers is required.
Top 3 required requirements: Excellent attendance, communication and listening to patient concerns - Computer skills - Healthcare experience
Top 3 highly preferred requirements: Call Center experience - Problem Solving - Accurate Data Input
3-5 years of experience required
Educates patients, their families and health care professionals in the use of the organization's products and services.
Organizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific diseases and physical conditions.
Prepares and distributes educational and instructional material (e.g., booklets, promotional kits).
May expand patient pool through participation in referral and screening programs.
Provides information and suggestions to sales and/or medical representatives and management on the results of educational programs, including comments and questions from patients and health care professionals.
Has developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area
Works within established procedures with a moderate degree of supervision
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions Secondary/High School diploma and 3-5 Years of related experience.
Job Type: Contract
Salary: $10.00 to $13.00 /hour
Required education:
High school or equivalent
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