New York, New york
Healthcare Educator & Advisor Job Opening in New York, New york - THIS IS A POSITION FOR AN APPLICANT WITH EDUCATIONAL AND CAREER DEVELOPMENT EXPERIENCE - QUALIFIED APPLICANTS MUST HAVE EXTENSIVE EXPERIENCE DEVELOPING EDUCATIONAL MATERIALS AND TRANSITIONING CLIENTS INTO WORKFORCE.
The Job Description is a guide to the critical duties and essential functions of the Job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Job descriptions are reviewed and revised to meet the changing needs of the agency at the sole discretion of management.
JOB TITLE: Healthcare Career Advisor
DEPARTMENT: Workforce1 Career Center
REPORTS TO: Strategic Operation Coordinator, Assistant Director of Operations
LINE OF BUSINESS: Workforce Services
Job Objective
The Workforce1 Career Center (WF1CC) system operates in coordination with the NYC Department of Small Business Services (SBS) and the New York State Department of Labor (DOL) to provide recruitment, job training, and business services through a variety of programs and locations throughout the five boroughs. WF1CCs require the attention of professionals who are able to support major change initiatives, as well as ensure the success of a business-driven system. To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving. This position requires an organized individual who can efficiently handle several responsibilities simultaneously to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the Agency.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the company.
Job Requirement
Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention, and coordination.
Provide consistent and comprehensive case management and follow-up.
Conduct new customer orientation.
Help to ensure that positive outcomes and goals are met as required by contract.
Work with schools, account managers and management to ensure appropriate documentation is completed and received.
Facilitate all professional development workshops.
Maintain organized database of clients and keep detailed documentation of all contacts with clients.
Ensure participants follow through with planned activities as outlined in contract with funding agency.
Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed.
Accurately complete required documentation for enrollment.
Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract.
Create solutions to participant attendance problems.
Assist in the preparation of project reports as needed (participation, placement, etc.).
Manage the ITG program, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data.
Manage the programmatic offerings of the Center?s job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output.
Work collaboratively with the Business Services Manager and the Account Managers to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions.
Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals.
Participate in activities coordinated by SBS including training, capacity building, and professional development
Work with the Center Director and the Strategic Operations Coordinator to identify operational challenges and to design and implement process improvements.
Provide operational support and coverage as needed.
Assist in the intake services for the Center.
Provide operations support for all compliance driven standards.
Secondary Functions:
May be assigned other tasks and duties reasonably related to their job responsibilities.
Qualifications:
Ability to maintain flexibility as needs of contract or contractor require.
A working knowledge of MS Office and google docs.
Two (2) years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer and strong written and verbal communication skills.
Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field.
Bachelors degree from an accredited college or university in education, social services, healthcare and/or communications.
Customer service experience required.
Job Type: Full-time
Salary: $42,000.00 to $44,000.00 /year
Required education:
Bachelor's
Required experience:
career advisement: 1 year
|
