rochester, Minnesota
Guest Services Supervisor Job Opening in rochester, Minnesota - Guest Services Supervisor Supervise the daily activities of the guest service representatives Provides support and ongoing training for all guest service representatives ensuring they meet the department?s standards Be the first point of contact for guest complaints and ensure that any guest problems or complaints are handled quickly, efficiently and courteously Schedule appropriate coverage for three shifts and manage payroll and timecards on a weekly basis Provide support at guest events as requested by the Public Relations Manager Promote good will by attending community events on behalf of Treasure Island Resort & Casino as needed High School Diploma/GED or equivalent experience 1 year supervisory experience 1 year guest service experience rochester mn minnesota
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