Hingham, Massachusetts
Project Coordinator - Sales Job Opening in Hingham, Massachusetts - Role and Responsibilities
Reporting to the Product Line Manager of Aftermarket Products & Field Services, this position focuses primarily on sales order processing and entry, project tracking and administration assistance for all aspects of Russelectric aftermarket & service product lines, including; field service, preventative maintenance, switchgear modifications, ATS modifications, retrofit applications and PLC & operator interface upgrades.
Duties include:
Process incoming Orders and accurately entry into Avante Database and Project Manager Software
Prepare order paperwork and order documentation for other departments.
Provide order tracking for all aftermarket orders from order entry, shipment, service and tracking of invoicing.
Assist customers and Rep force with order status and project tracking information.
Review and process contract documents for all order types.
Follow-up with customers and reps on previous quotes sent.
Coordinate projects with the sales teams, engineering, purchasing, production and field service teams
Handle administrative functions for assigning request for quotes and order processing.Â
Provide coordination of submittal documents and tracking of releases
Ability to support Rep force with order processing and making sure orders go out, prospecting and handing off sales leads to outside sales.
Prospect data and records for new leads to generate additional business
Call upon customers and reps to follow up with quotes.
Handle calls from internal / external customers
Track projects through the system and support other teams to ensure shipments are completed on time
Qualifications:
Team player able to build cooperative relationships.
Commitment to quality work, attention to detail, sense of urgency and ownership of work deliverables.
Can anticipate needs, thinks logically and strategically, exercises good judgment and acts independently as necessary
Experience in an office setting
Experience supporting Customers and Reps in a highly engineered product line in a Lean Mfg. environment is desired
Strong organizational skills and the ability to prioritize.
Clear and positive verbal and written communication skills so as to work successfully face-to-face, on the phone, and by email
Experience working with external customers and representatives.
Sound decision making and clear communication with all other departments.
Excellent communication, interpersonal and organizational skills.
Job Type: Full-time
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