Tazewell, Tennessee
Direct Sales Representative Job Opening in Tazewell, Tennessee - Direct Sales Representative (Door-to-Door)
Your future is bright at Vyve Broadband, the leading provider of Internet, cable TV, phone, in GA/ KS/OK/TN/TX. Residential and business customer?s count on Vyve Broadband?s services in six states. Vyve Broadband is investing in more advanced Internet technology, which will offer higher and higher speed options available today. Vyve Broadband offers 105 Mbps Internet speeds and higher in many locations.
As a Vyve Broadband employee you will enjoy free & discounted services and competitive benefits & pay.
This is a Door to Door Sales position.
JOB PURPOSE
Support customer service and sales by assisting new and existing customers in a door-to-door environment.
ESSENTIAL FUNCTIONS
Possess strong knowledge of Vyve Broadband?s products and services to identify customer needs in an effort to sell and upsell to new and existing customers.
Apply a positive customer service attitude in interactions with all customers. Be able to establish a positive rapport.
Sell Vyve Broadband?s products and services in a door-to-door environment.
Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
Clearly explain and demonstrate equipment connectivity and functionality.
Follow up with customers in a timely manner if necessary.
Be patient and understanding in all customer interactions.
Dress in a professional manner to positively represent Vyve Broadband?s image throughout the community.
Travel to potential and existing customer homes within assigned door-to-door territory.
Be willing and able to travel in accordance with Vyve Broadband?s ?Use of Vehicle for Company Business? policy.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Adhere to Vyve Broadband?s privacy guidelines to ensure each customer?s privacy.
Maintain regular attendance as required by your position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES
Mentor new hires as required.
Function as an effective team member to support customer satisfaction while supporting the efforts and concepts of other departments.
Support the mission, vision, and values of Vyve Broadband.
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
Possess strong problem solving and decision making skills while using good judgment.
Multi-task and change from one task to another without loss of efficiency or composure.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
Identify opportunities for improvement while creating and implementing viable solutions.
Actively follow Vyve Broadband?s policies and procedures.
Perform other duties as assigned.
EXPERIENCE AND EDUCATION
High school diploma or GED required. Some college preferred.
Previous customer service experience in a retail or door-to-door environment preferred.
Possess knowledge of Microsoft Office Suite and the Internet.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
In-person visits to a customer?s home are normal in the performance of this job. Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
WE PROUDLY OFFER:
a friendly and fun work environment
communication and training
great benefits package
courtesy cable (in our markets)
a culture that encourages growth
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual?s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Sales: 1 year
Required license or certification:
Driver's License
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