Honolulu, Hawaii
Key Holder/Sales Associate Job Opening in Honolulu, Hawaii - Job Description
The Key Holder will work closely with the Store Manager in the day-to-day operations. The Key Holder is accountable for driving profitable business results and operational excellence while continuing to be customer-focused and passionate about developing people. Key areas of focus include: client experience, revenue growth, merchandising, marketing, and process execution. The assistant manager will oversee all aspects of the day-to-day operations during the store manager?s absence which includes: sales, customer service, recruiting, training, attainment of sales and profitability goals, and maintaining store standards. Supervises and manages all store personnel, including implementing and enforcing company policies and procedures and corporate directives. Maintains effective corporate office working relationships.
KEY RESPONSIBILITIES
Provides and ensures excellent customer service as outlined in the SwimSpot ?Fit Specialist? training program, including but not limited to greeting, fitting/measuring, and assisting with meeting customers? needs and ensuring they have a 360° customer experience in the store. 2. Manages payroll and store scheduling within established guidelines to ensure proper coverage.
Trains and motivates associates to achieve maximum sales productivity and ensures that sales objectives are achieved. 4. Ensures proper merchandising set-up as well as maintenance of sales floor and stock room to create a neat, clean and very presentable store. 5. Communicates with Store Manager regarding all employee relations, day to day operations and any compliance-related matters. 6. Adheres to and ensures compliance with all company policies and procedures, standards and practices, and company directives. 7. Performs/completes additional projects, duties, and assignments as required and/or by request of corporate personnel.
Works up to 25 hours per 5 day workweek. At least one day is a weekend day/night
SKILLS AND QUALIFICATIONS
Proven leadership capabilities with honesty and integrity
Upbeat, optimistic, passionate, friendly and authentic
Demonstrate ability to assess and develop talent
Proactive and solution-oriented with strong decision-making skills
Innovative and insightful around their responsibilities and how to improve them
Excellent communication skills ? verbal and written
Exceptional personal interaction, organizational, and time-management skills
Open to learning and growing independently from feedback
Ability to maintain perspective and balance
Be able to lift 30lbs
1-3 years of management experience
Maintain company payroll standard at 9-11% in the store daily and weekly while running sales floor.
Job Type: Part-time
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