Southgate, Michigan
Practice Manager Job Opening in Southgate, Michigan - Company: Oak Street Health
Title: Practice Manager/Clinic Administrator
Location: Southgate, Michigan
Oak Street Health is a network of value-based neighborhood primary care centers throughout the Midwest. Oak Street operates an innovative model that drives patient engagement, improves health outcomes, and manages medical costs for the older adult population. In this virtuous cycle: every dollar saved is another dollar we can reinvest to improve patient care. Our model supports our social mission of improving the health and happiness of our patients and the community.
Role Description
Practice Managers, or Clinic Administrators (CAs) here at Oak Street Health, are important leaders at our organization. CAs manage a single clinic location and are responsible for Oak Street Health?s operations in and around their clinics. CAs are expected to supervise clinical and non-clinical co-workers, support operational initiatives, and generally ensure the clinic operates smoothly and in a timely manner on a daily basis.
Responsibilities
Supervising, coaching and mentoring a multi-disciplinary team of 15+
Leading the execution of in-clinic operational initiatives
Problem-solving team member and patient problems in the moment
Ensuring our patients are always delighted with the level of care they receive
Ensuring our scheduling and billing processes are executed efficiently
Overseeing our clinical and community areas
Advocating for your clinic, team, and patients
Being an ambassador in the local community - building relationships with other healthcare providers, social/ community organizations, and marketing partners
Supporting and contributing to on-the-ground marketing initiatives
Generally ensuring clinic operations are running smoothly on a daily basis
This role reports to the Regional Vice President and has the opportunity for advancement.
What we?re looking for
We?re looking for motivated, experienced leaders with:
Demonstrated leadership experience within a clinical setting, ideally with 2 or more years in a supervisory role
A passion for mentorship and team-development
A problem-solving orientation and eagerness to identify process gaps and implement practical solutions
A flexible and positive attitude
A proactive and adaptable working style- able to cover tasks as they arise
Impeccable judgment and maturity
A supportive attitude toward our patient population of older adults
Proficient PC skills
Bachelor degree required, Master?s degree preferred
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Why Oak Street?
Oak Street Health offers our coworkers advantages that can?t be found in other clinical workplaces, including:
The opportunity to be part of a hyper-growth company, focused on changing the future of healthcare.
Paid vacation/sick time, retirement options, as well as health, vision and dental benefits
Brand new, beautiful working environment
Supportive and fun culture
High levels of responsibility and rapid advancement
Opportunity to be at the forefront of a revolution in healthcare
Why does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of co-workers.
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to /careers
Job Type: Full-time
Required education:
Bachelor's
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