Wichita, Kansas
BMW Sales Representative Job Opening in Wichita, Kansas - At Walser Automotive Group, you?re not just a sales person, you?re a Customer Specialist focused on providing an exceptional customer experience! Once you?ve mastered the Customer Specialist role, there are multiple opportunities for career advancement.
Walser does automotive sales differently. All of our sales professionals go through paid training to master the customer experience.
Our paid 13-week automotive sales/Customer Specialist training provides you with the knowledge, tools, and expertise needed in understanding the selling, financing, and products for every vehicle sold. As a Customer Specialist, you work directly with Walser customers throughout their vehicle shopping, selection, and buying process. Walser looks for vibrant, upbeat, outgoing individuals who can provide an extraordinary customer experience to customers during and after the sale.
Core Responsibilities:
Lead customers through the automotive sale process including selection, test drive, personalization, operating features, financing, and paperwork
Maintain excellent Customer Satisfaction Index (CSI) to manufacturer standards
Use Customer Relationship Management (CRM) tool to effectively prepare for customer appointments and track all customer interactions
Meet Walser and manufacturer training and certification standards for your designated dealership
Maintain a working knowledge of purchases, deals, and F&I Products
Effectively educate customers on Walser Rewards, Warranty for Life, and other benefits that Walser has to offer
Follow up with customers and maintain high customer satisfaction
Represent the dealership and Walser by conducting ethical business practices and exhibiting a professional image
Exhibit Walser CORE Values
All other duties, tasks, or projects as assigned
Qualifications:
4 year degree preferred or comparable education/work experience in a customer focused, competitive, or revenue generating role
Valid Driver?s License is required and applicant must be insurable to company standards
Strong desire to learn automotive industry sales practices
Excellent organizational and time management skills
Strong written and verbal communication skills
Technical proficiency using business related applications or systems
Experience in a hospitality, retail, or sales environment preferred
Experience working in a performance, metrics driven environment preferred
Benefits/Employee Perks:
13-week Paid Sales Training Program
Non-Commissioned, Negotiation-Free Sales Environment
Monthly Bonus Opportunities
Quarterly Awards for Top Sales Performers
Career Growth ? Internal Advancement Opportunities
Continuous Training Opportunities
Employee Discounts on New/Used Vehicles, Service, and Parts
Employee Referral Bonus Program
Healthcare Benefits, 401k, Disability, Life Insurance, PTO, and Volunteer Opportunities
Tuition Reimbursement
Application Link: ?mode=view
Walser Automotive Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Walser Automotive Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Required education:
Bachelor's
Required license or certification:
Driver's License
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