Louisville, Kentucky
Customer Sales Associate Job Opening in Louisville, Kentucky - Responsibilities:
Meets customer expectations within the established operating guidelines of the business.
Responsible for building and maintaining strong relationships with customers while executing financial transactions in the areas of pricing and billing.
Communicates clearly, listens to customer needs, and balances financial objectives with customer needs.
Analyzes complex customer problems/situations to determine the resolution that is in the spirit of our customer driven partnership.
Accountable for resolution to inquiries and has the authority to make decisions in alignment with business strategies and goals.
Required Qualifications:
Bachelor's degree.
A minimum 1 years of relevant experience as a Customer Sales Associate
Microsoft Office Suite knowledge. Intermediate Skills include MS Office, specifically Excel and Word.
Possesses a strong background in both customer service and accounting/finance.
Able to analyze data and reports to find issues which require attention.
Ability to focus resources on key business drivers and objectives.
Problem solving skills.
Able to work effectively in a team environment.
Sets high standards of performance for self and work group.
Consistently displays our clients values and principles in all customer dealings and company business.
Expected to work safely and to promote the safety of the workgroup.
Preferred Qualifications:
Working knowledge of SAP, CRM systems and processes.
System Skills: Understands and acts on complex order entry, pricing, billing and accounting systems (SAP, OCS). * Able to understand the big picture and take appropriate actions to create required results
Job Type: Contract
Required education:
Bachelor's
Required experience:
Complex order entry, pricing & billing: 1 year
Customer Sales Associate: 1 year
SAP: 1 year
CRM Systems: 1 year
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