Brookfield, Wisconsin
Hotel Night Auditor Job Opening in Brookfield, Wisconsin - Night Auditors are our evening ambassadors that create a welcoming environment by delivering brilliant guest service until the break of day. You take ownership in auditing and balancing, while servicing our guests at the front desk. You focus on nightly accounting while upholding guest service by creating a positive memorable experience with each and every guest encounter.
ESSENTIAL JOB FUNCTIONS:
Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
Run audit reports/journals from the front office system, Point of Service and the computer.
Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
Input into the front office system to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have at least 6 months of FD experience at a Full Service hotels or 1 year Night Audit experience preferred.
Must have the ability to communicate in English. Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times. Can communicate well with guests.
Must be willing to ?pitch-in? and help co- workers with their job duties and be a team player.
Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
Ability to access and accurately input information using a moderately complex computer system.
ADDITIONAL REQUIREMENTS
1 year Night Audit experience is a plus
Experience as a Front Desk Agent is preferred but not required
Starwood Brand Experience preferred
Job Type: Full-time
Required experience:
Front Desk: 1 year
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