Acworth, Georgia
Office Supervisor Job Opening in Acworth, Georgia - Office Supervisor Role
Reporting Structure & Team
Report to the property?s GM
Oversee the property?s administration and retail teams
Train full time and seasonal team members to execute our standard operating procedures (SOPs) for retail inventory, reservations, boat rentals and all other processing of marina transactions accurately, etc.
Accounts Receivable
Resolve outstanding AR; organize and send 30/60/90 day and auction letters; coordinate with maintenance team on chaining past due customers; prepare pre-auction paperwork with local authorities; coordinate vessel auctions
Audit customers? accounts for accuracy and submit change requests to property accountant to make changes on a customer?s ledger
Vendors/Contractors
Coordinate with vendors to arrange for property repairs, fuel deliveries, etc.
Payroll and HR
Ensure all team members are clocking in/out correctly
Process all new hire paperwork, then hand to Property Accountant to process in ADP
Coordinate with the Property Accountant all changes to a team member?s comp, working status, department, etc.
Retail
Ensure all SOPs for retail inventory are properly executed
Work with the Store Supervisor and National Retail Manager to ensure that retail pricing is accurate
Verify on a weekly basis that store transactions are being sold at the proper margin
Work with Store Supervisor to ensure that all inventory items have been coded correctly before submitting to the Property Accountant
Must understand the difference between an inventory item for resale and a non inventory item that gets coded to supplies general or supplies office
Maintain the fuel reconciliation sheet
Property Administration
Work with the Property Accountant; be the liaison between the accounting and property operations teams
Work with the MMS Team; be the liaison between the MMS and property operations teams; be the MMS Supervisor on site
Oversee training of new hires
File physical customer leases; resolve disputes
Assist GM in maintaining accurate dock walk, rent roll, & occupancy reports
Maintain adequate supplies for: the office, cleaning purposes, restrooms, and other designated facilities
Assist Property Accountant with accounts payable coding
Property Business Development & Special Events
Lead the planning and execution of the property?s special events
Oversee the creation of the property?s monthly newsletter, local advertising, email blasts, social media updates, etc.
Lead the process for signing up customers for storage, boat club, boat rentals, cabin rentals, facility rentals, and other property services; hand off the contracts to the Property Accountant contracts correctly completed in order to be entered into the Marina Management System.
Ensure that new member handout packets are provided to all returning and new storage customers and boat club members
Job Type: Full-time
Job Location:
Acworth, GA 30102
Required education:
Associate
Required experience:
Management: 3 years
Marina: 1 year
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