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Help Desk Technician


Columbia, Maryland


Job Type: FT


Rate: DOE


Help Desk Technician Job Opening in Columbia, Maryland - Help Desk Technician technology is hiring for a help desk technician to work in columbia, md on a contract to full time basis. please apply by emailing your resume to we are looking to add a member to our team that enjoys a challenge and poses a strong foundation in a wide range of applications, hardware, and software. this is a position for candidates with more than 2 years of recent it experience supporting windows environments with an emphasis on networking along with desktop server o/s. ibm, lenovo, toshiba, and hp hardware knowledge is preferred. superior customer service skills are required to make recommendations to our clients and to monitor helpdesk calls and emails. applicants must present well, communicate confidently, and clearly over the phone, in person, and through email. in this position you will be required perform hands-on fixes, including installing and upgrading software, installing hardware, and configuring systems and applications. you must be able to work independently and be a team player. candidates must be able to explain solutions to non-technical people and manage time well. required skills: extensive experience with all versions of windows desktops at least 2 years of experience with it support desk strong/experience based skills with all microsoft office applications ability to quickly learn new software and hardware systems demonstrated ability to work effectively within a team and independently when needed knowledge/experience working with networking tools and tasks network printer set up and configuration experience excellent time management skills and ability to meet commitments/deadlines. punctual with a positive attitude

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