1 Click Easy Apply


Desktop Support Technician


Hunt Valley, Maryland


Job Type: FT


Rate: DOE


Desktop Support Technician Job Opening in Hunt Valley, Maryland - Desktop Support Technician please send resumes to build and install pcs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards provides advice and guidance to colleagues regarding incidents maintain installed pcs, networks, telephone systems and peripherals with routine maintenance identify, log and resolve technical problems with software applications or network systems identify potential changes and system improvements to present to senior team leaders for consideration and implementation ensure that work is carried out within agreed service levels and in accordance with department guidelines create, maintain, and distribute reports of progress to senior leadership migrating servers from windows xp to windows 7 or higher platform maintain client databases with up to date solutions and clear record of activities explain and document technical issues in a clear way to clients use call logging system to accurately record telephone requests at least two years experience working in a help desk/user support environment. basic hardware repairs, installing desktop operating systems and applications. comfortable working with desktops and laptops. good communication skills experience with windows desktop operating systems good understanding of basic tcp/ip protocol and basic network troubleshooting skills. working knowledge of microsoft office including outlook

1 Click Easy Apply

TalentEinstein.com - Superhuman AI Recruiting Assistant | Terms & Conditions

All rights reserved
Swanco LLC