Falls Church, Virginia
FT Sales Associate $16 per hr min. Job Opening in Falls Church, Virginia - Bob?s Discount Furniture, LLC
SALES ASSOCIATE ? Job Description
The primary function of a sales associate is to represent Bob?s Discount Furniture and its products with honesty and integrity while guiding the customer through the sales process. The goal is to establish good rapport with all customers to create generational business.
Major Duties and Responsibilities
Be consistently positive, enthusiastic and respectful in all interactions with customers and co-workers. Accurately and honestly represent all Company policies, products and services, to reach quantitative goals and to sell ?BOB?S WAY?, bringing his positive image and energy into all sales situations.
Involve Sales and Store Managers in the sales process to help overcome customer objections and assist with closing the sale.
Be receptive to and work with Store Management to improve sales performance through increased closing ratio, increased average ticket sale, one on ones and repeat business.
Be accountable for performance through the Minimum Standards program.
Attend and constructively participate in all scheduled meetings, workshops and other training sessions.
Contribute to the on-going effort to maintain your store?s appearance at the highest level, by straightening, light cleaning as assigned, identifying damaged or unsightly merchandise and leaving all displays in good order after a sales presentation.
Arrive at work on scheduled days, on time and work scheduled shift
This includes working all weekends and major holidays, unless specified otherwise by management.
Arrive at work prepared and in professional attire, equipped with calculator, tape measure and name tag.
Stay well informed about Bob?s products, pricing, policies and advertising campaigns. Explain product features in a positive light.
Know the competition, their pricing, construction, delivery policies, giveaways, and financing programs.
Build Your Own Business. Track all open orders through GERS and continuously communicate status with customers. Follow up on any and all commitments made to customers, co-workers and management. Send thank you notes to all delivered customers and letters of apology or concern to all canceled customers.
Knowledge, Skills and Abilities
Solid product knowledge of all lines of furniture and accessories
Full understanding and competence on GERS
Excellent presentation skills
Excellent verbal and listening skills
Strong interpersonal and human relations skills
Proven analytical and problem solving skills
Ability to use sound judgment and decision making
Ability to listen to and understand information and ideas presented through spoken words and sentences
Ability to read and understand information and ideas presented in writing
Good coordination skills -- Adjusting actions in relation to others' actions
Excellent prospecting and selling skills -- Identifying sales prospects; delivering sales presentations; closing sales; handling the necessary follow up; and dealing with customer service issues
Reporting Relationships
Report to: Store Manager and Sales Managers
Desired Qualifications
Retail background
Sales experience
Equal Opportunity
It is policy of Bob?s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, handicap, disability, citizenship, veteran or military status, or any other protected status in accordance with federal and state law.
Americans Disability act (ADA) Job Description
Standing or walking 93%
Desk or phone work 5%
Lifting shifting or arranging product 2%
Job Type: Commission
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