Charleston, South carolina
Patient Service Technician Job Opening in Charleston, South carolina - Patient Service Technicians are responsible for delivering equipment and supplies to patients' homes in a timely manner. This includes ensuring that the equipment and supplies are clean and operational. Most importantly, the PST provides instruction on the proper use and maintenance of equipment to patients and caregivers.
Specific Responsibilities:
Responsible for delivering equipment and supplies to patients' homes in a timely manner.
Ensures that the equipment and supplies are clean and operational.
Provides instruction on the proper use and maintenance of equipment to patients and caregivers.
Ensures that all paperwork associated with equipment and supplies is properly completed and distributed appropriately.
Ensures that the delivery vehicle is properly maintained at all times. This includes checking fluid levels, tire pressure, and all legally mandated documentation is current.
Ensures compliance with state laws by wearing seat belts at all times. This includes not holding cellular telephones while driving including texting.
Ensures all morning pick-ups and deliveries are complete, returns to the office for afternoon pick-ups and ensures deliveries are completed prior to the close of business each day.
Off load equipment, clean & restock equipment and vehicle (inside & out) each day.
On-Call after hours, as assigned on a rotating basis, answering any call within 15 minutes and physically responding to all after hours service requests/new starts within the service area within four hours.
Prepares daily productivity report and accurately manages time reported electronically and ensures that it is submitted in the specified required manner.
Though not required, the ideal candidate for this position has previous experience in the healthcare industry with knowledge of durable medical equipment, hospital or home care, or other related experience. Proper training will be provided for the right person for the position.
Working for LifeHME requires a team mentality that places the highest priority on providing assistance to teammates and others in need for the benefit of the company as a whole. LifeHME offers the experience of working for a small local company with the advantages of working for a large corporation. Our full range of benefits includes PTO, paid holidays, health, vision, dental, life, short-term disability, and long-term disability insurances, flexible spending account, and 401k with company match. Additionally, the company provides access to deeply discounted chef prepared, nutritionally conscious meals delivered twice weekly as well as discounted on-site professional massages.
Job Type: Full-time
Job Location:
Charleston, SC
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
Required license or certification:
Driver's License
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