Greensboro, North carolina
Inside Sales Representative Job Opening in Greensboro, North carolina - We seek an Inside Sales Representative to receive and process customer orders and to provide to customers in their purchasing decision or any related problems.
JOB DUTIES:
Enter orders received through phone, mail or fax from customers or outside sales representatives
Provide information regarding technical specifications, availability, pricing, etc. to customers and outside sales representatives
Generate formal quotations for components
Receive customer complaints/problems, issue RGA #?s, and coordinate the of the item between the customer and inventory control
Refer customer complaints/problems to the General Manager as appropriate
Coordinate the resolution of customer credits or billing discrepancies with the customer, customer service manager, the accounting department, purchasing, and the shipping-receiving department
Search for new or alternate sources for items as necessary to meet the customer?s needs
May order special items from vendors and coordinate the purchase with the Operations Manager
Make recommendations to the Operations Manager regarding a need to add/delete stock items to physical inventory
May perform telemarketing to solicit orders from customers
May physically check stock in the warehouse to assure questionable availability of stock items
Perform other duties as assigned
This position requires a 4 year college degree. 3-5 years of Inside Sales experience is preferred. Candidate must possess good verbal and written communication skills and be detail-oriented.
Founded in 1885, M.G. Newell Corporation has a long-standing reputation in the marketplace for providing sanitary processing solutions from start to finish. This position has a base salary and excellent benefits package. Benefits include medical, dental, vision, 401K and more. We are an Equal Opportunity Employer.
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Sales: 3 years
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